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August 2024 by princy baltimore
Great customer service and great work
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June 2024 by Josh Stewart
Brought my mustang here based off the reviews and man I can't be more disappointed. I had the alignment done and was told all was good.... fast forward 4,000 miles later my brand new tires are shot wires showing on the inner tire. Call the shop and was told I probably hit a pot hole and I can pay another 130.00 to have them look at it. "I'd find another shop".......
Update: sherry the owner reached out to me to try and remedy the situation rather than blowing me off. I changed my star rating to reflect on the customer service I received
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June 2024 by John Smith
Couldn’t get anyone to answer my phone call, when they finally did, they were rude. I’ll go someplace who cares about me.
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March 2024 by Susan Bliss
Friendly and fast service. Would definitely recommend.
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January 2024 by Misty Dawn
Pulled in with a flat tire and they were able to get me in after a short wait. The staff were friendly and the cost was reasonable. Great recommendation!!
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December 2023 by a muray
You have been taking my 2007 Santa Fe to K & J for the last 5 years and they have taken great care of it. They are honest and do great work.
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September 2023 by Lori Doxtader
Timely and fixed the issue
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September 2023 by Melanie Santana
I rarely give a negative review, but this was a very bad experience. My air conditioning was acting up, it seemed to be either in the fan or the knobs on the dashboard. I saw the sign on the building that said "complete auto service" so I stopped. The guy at the desk hardly looked at me, wouldn't even take his eyes off of the computer.When I told him what i thought the problem was, he said all they could do was charge the A/C, when I told him it didn't need charged and asked him if he could possibly repair it, he said no and dismissed me-even though their ad says they work on A/C- not even looking at me. I had hoped at the very least maybe he could suggest someone else who could possibly help me. It was a very discouraging experience, i won't go back.
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July 2023 by Sheryl Ford - Stairs
So I have to give this company a great review. They took my car in on the honor system no questions about cost. And got my car running not only fast but wasn't sure what went wrong and sent me on my way. With a fair cost. This is the best service I have ever had in Jackson!Services: General repairs & maintenance
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October 2022 by Betty Olds
Stopped to see if they could put a new taillight on my car. They took care of me right away and refused to charge me. I'm so thankful I stopped at this establishment and will continue to take my business there. Thank you so much K&J
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September 2022 by R Michigander
2nd time going here. Very competitive rates compared to everywhere else. Rick is great at customer service and they are a no nonsense get it done now business.
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September 2022 by Jack Christensen
The manager Rick is an honest guy who will tell you what's wrong.
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September 2022 by Michael Young
Great staff and management!
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September 2022 by stribe andrew
Great service very nice staff
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July 2022 by Niki Cantrell
This is a good shop. Honest, professional, and quick. I really like Rick, the office man. He is polite and helpful. Over the last few years, lots of repairs, always happy with the service.Services: General repairs & maintenance