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September 2023 by Dawn Freeman
I am grateful and pleased with the repair of my father's silver WW2 Navy ring by Medawar Jewelers Jackson
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July 2023 by Kelly Barson
This is the best jewelry store! I went in today to have a prong adjusted on my ring. She did it right away while I waited. Such a pleasant experience! I will be back, and I highly recommend them.
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March 2023 by gary hatman
My wife and I took her pearl necklace in for re-stringing and servicing, and Medawar did an absolutely beautiful job on it ( great price too). We looked around and they have some gorgeous jewelry. I guess I'm in trouble now, because she hasn't stopped talking about some things she saw there, which pretty much means we're going back pretty quickly.
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February 2023 by M Ritchey
Roger is amazing. Anything you would need in the jewelry world this is the place. Great product with very fair pricing. Only place we will trust with our jewelry! Thanks again.
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July 2022 by Beth DeGarmo
I just had another great experience at Medawar Jewelers in Jackson. Tammi Marvin was more than helpful! She got me hooked up with everything I needed and more. So friendly,helpful and knowledgeable! Thanks Tammi!!
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April 2022 by Steve Riddle
Roger took his time explaining everything to me regarding diamonds and was patient as I took my time deciding on the design of the ring I had made for my now Fiancé. Roger was a true professional from beginning to end!
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April 2022 by Eavittarts
I would never ever recommend this place.I went in to have my silver ring sized down. I got it back and wore it for nearly a week. I took it back again to be sized down another half size, which was done free of charge. Upon getting the ring back, I noticed it looked a little off. I showed it to another jeweler, who is making a nesting wedding band to fit this ring, and they were appalled. The band has been stretched incredibly, dangerously thin. The back is wonky and uneven, making a sort of squiggle. I posted a negative review, and Medawar called me, trying to gaslight me into believing that this was the way the ring was supposed to be. As you can see from their response, they blamed me for having to have it resized twice (which is not uncommon to have done at all). He said he never saw the ring leave, blaming others in the store, and that the ultra thinness was part of their process. I told him that if his process is damaging customers jewelry, that it needs to be reevaluated. I was rightfully given my money back, but I now have to have this ring repaired, which will cost twice as much, because of Medawars negligence. It breaks my heart. I would never ever recommend this place.
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April 2022 by Tammy Stafford
My husband purchased pearls and matching earrings and also purchased my wedding set there. After a year one of the earrings broke and i only wore them on special occasions. And after 4 years I am losing diamonds from my wedding band. I am so disappointed. Please look elsewhere for your special purchases. They offer no warranty and no returns.
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March 2022 by Janet Bartholomew
DO NOT GO HERE. They destroyed my wedding rings. I took them in to be resized; the cost was $396. They came back crooked with much of the engraving gone on the lower half of the band, and the extension was very thin. I gave them back so they could repair the damage they caused. They added some gold back and redid the engraving. I didn't notice until I got home that the diamond had been reset crookedly and the central heart on one side was now lopsided; there were still issues with the band not being even where the extension was added. They had also filed off the brand and all markings on the inside! I called to complain, and they tried to tell me the rings were fine with the brand filed off, that the other issues were there before and I was just now noticing them?!?! I have pictures from before to prove that this was NOT the case! They offered to look at them again, but at this point I couldn't trust them as so much damage had been done. They did not offer a refund. I took them to other jewelers, this time in Ann Arbor, to repair the damage Medawar caused. The assessment was devastating. They said the rings are now so damaged that they are beyond repair. I was advised not to wear them as the diamond is likely to fall out due to the badly done setting, and the band too weak to work on further. I will have to pay to get it reauthenticated now since Medawar filed off all the markings. As the diamond cannot be reset due to the bad soldering and tenuous state of the ring, my only option is to have the rings remade which is going to cost $4,000. My husband and I are teachers. How the hell are we going to get that kind of money?! I can't stop crying. My beautiful rings are ruined.
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January 2022 by Edmund Strolis
Thank you Tammi, your advice was so greatly appreciated. Two gifts, two different needs. I had only a vague idea of what I was looking for, once you tailored my ideas into reality I immediately knew that the choices were precisely what I was looking for.I had read reviews prior to my visit and I must say that I agree wholeheartedly.The quality, the service and so beautifully gift wrapped.Thank you for everything!
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December 2021 by Ann jackson
Amazing customer service..went to get some pandora charms and was treated amazing and the lady was so very helpful helping me pick out ones we were looking for. Beautiful friendly smiles as soon as you walked through the door..if every store stayed with this old school customer service. Businesses would never go under..nice refreshing experience. Well deserved 5 stars plus..M&L
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August 2021 by Jenny Pulliam
I recently flew into town for a funeral and when I pulled my necklace out of my suitcase it was broken. We stopped at Medawar on the way to the funeral and they were able to fix the necklace right there on the spot. Awesome customer service and very appreciative of the quick fix! 5 stars!!
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June 2021 by Erykah K
Went in having no idea what I really wanted in a wedding ring. Tammi was so patience with me and really took the time to explain things to me. Roger even came out to give his opinion. I am 100% happy with my ring, everyone loves it! Its so unique and the quality is amazing. I would recommend Medawar Jewelers to anyone who is looking to buy quality piece of jewelry.
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June 2021 by Trish Osborn
I have been wanting to get a Mothers necklace made, wasn't sure where to go. Did some research and could not have picked a BETTER place. I LOVE my necklace!!!!! Tammi was so Awesome to work with. So patient with me (since I have no clue about jewelry). I noticed the times I was in there to, it wasn't just with me or just her, the whole staff was friendly, helpful, and just a comfortable atmosphere to be in. I HIGHLY recommend this place!!!!
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May 2021 by Michele Ra
Very helpful staff. Lots of Pandora merchandise. Beautiful jewelry. Will return very soon
