-
October 2023 by Robert Cole
This modern shoe store delivers with old time class. When you enter just simply have a seat. As they come to you and listen to and help you get the shoe the is the best for your feet. They are so knowledgeable with 3 going on 4 generations of Podiatrists. They bring the shoes to you and put them on your foot and tie the shoe for you. You just let them know what you're looking for and if you have any problems with shoes and they will get you the best for you. Can't wait to go back definitely made a return guest of me.
-
October 2023 by Katie McLogan
I received excellent service from this family-run business that has been around for quite some time. They truly care about people. Keep this small business open, rather than shopping at Amazon.
-
September 2023 by Terri Kandell
I rarely do reviews , but this one has to be done.I’m an older adult that has been around awhile so I know integrity, value, and genuine great customer care.The people go beyond expectations. About 10 years ago we refound this shoe store. Since then we have enjoyed the personal fitting of the shoes…and just recently I needed custom made inserts for my shoes to help my knee issues. Steve ( the owner ) made them personally…who knew we had this talent in Jackson,Mi . They were ready the next day ( not that it might take longer sometimes) He was thorough and had me walk to make sure they were correct…one he said needed adjusted…he went and did that.. fantastic. Even my Knee specialist was impressed.Great people & great place. Thank you
-
July 2023 by Prashanth Viswa
Came here for work boots, Jason (?), the older gentleman, greeted me right away. Asked what I needed, took my shoe size, and I was out the door within 4 mins. He was very friendly in that time and welcomed me to the city. Super glad I went here instead of Walmart or Meijer.
-
July 2023 by shawn whitehead
Fantastic place staff is great they stand behind what they sell 100% I can’t recommend them enough!
-
July 2023 by t co
Very helpful. Would recommend to anyone who has questions , have wide feet ,or any other issues. Just visited them again and the service is still great! They will always do what it takes to get the right shoe for you.
-
July 2023 by Robin W.
I took a pair of Birkenstocks in to be resoled. They sent them to a third party and they came back with new soles but the leather had been cut in the process. I took them back in and was told "they will either replace the leather or the shoe." I went to pick them up to find someone and put some glue on the leather which looked messy and who knows if it will hold. I asked for clarification and was told the initial repair person (who had cut the leather) was out of business so they had sent it to someone else. I reminded them of what I had been told when I dropped it off the second time and that was denied. I asked what could be done to resolve the issue and was told nothing could be done. They gave me the number for the person they said they had sent it to initially but when I called that person they denied having business with Millers. I stated I would no longer do business with them and the proprietor said "so now you are punishing me?" No- its called natural consequences for a lack of integrity and for not taking responsibility.
-
June 2023 by Ruth Toops
We needed to know my daughter's shoe size. They were very helpful.
-
May 2023 by Jake Hippensteel
I use to go to this place when I was a young child, I’m 30 now, it’s crazy this place still is in business, hopefully their there for a long long time to come
-
April 2023 by Kim Heibel
I have been doing business with Millers for years now.Steve has been great over the years. Customer service is outstanding, he sizes you and makes sure the fit is correct before you leave the store. He also made my original orthotics and has no issues whenever they need recovered or fitted in new shoes.i don't mind paying a little extra for the service I get there!
-
February 2023 by Cynthia Clippard
I left there a few hours ago with a pair of ankle boots and dress shoes for my 11 wide feet with orthos. I'm so happy. These Cobb Hill shoes/boots are so comfortable. I was thoroughly impressed with the service. I was here last year for vionic sandals and was impressed then too! So that's why I returned again today. I felt pampered. So happy I didn't have to leave town for shoes!
-
October 2022 by Norm Parkins
I was ABSOLUTELY thrilled to find shoes that were comfortable, and fashionable.It usually takes countless hours a d different places to find shoes that I just end settling for.I will be back to get some more shoes in the near future.
-
October 2022 by Teri Ney
Absolutely thrilled with the EXCELLENT EXPERIENCE today. 100% satisfied and definitely HIGHLY Recommend!!! Thank you!!
-
August 2022 by Nikki Romeri
Fantastic customer service, shoes and pricing! Thank you!
-
May 2022 by Peg Griggs
Great personal service providing a top quality product.