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November 2023 by Bobby Hunt
One of the worst companies I’ve ever worked with regardless of industry. Just a complete lack of knowledge regarding lending guidelines. $1,200 and 5 weeks later and I’m still no closer to getting a mortgage. Need a competent mortgage team? You won’t find it here.
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March 2023 by Jason Bycraft
Man these guys are fast! Brian Archer got my wife and I our first homeloan in less than a day. And hooked us up with an agent. Cant say enough!
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February 2023 by Rhonda Miles
Great company to do business with! Our customers love their phone app! they can apply on line from anywhere! They can sign docs prior to close so closing is quick! They are highly recommended by tons of Agents in our area!
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January 2023 by Jenna Chmielewski
I have worked with Mike, Monica, and Kim from Mortgage 1. As a Realtor, I really appreciate the constant communication throughout the transaction whether I am the Selling Agent or Buyer's Agent. The team works hard to help both Buyers and Sellers. Great team!
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January 2022 by Χριστιανός
My agent, April Wieleba., at the Shelby Township location was not detailed and had poor communication skills. A.W. did not respond to most inquires in a timely fashion; she missed multiple scheduled telephone meetings. We had to push our closing date back on three separate occasions. We missed out on our down payment assistance because of her advice on moving assets. She was inept regarding MSHDA policies, which was evident with her advice regarding moving assets to qualify for down payment assistance.
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January 2021 by Charlotte Smith
My husband and I were looking into buying our first house recently. We had no idea where to start and Mike Archer and his staff at Mortgage 1 helped us out. They kept us informed through the whole buying process and were very helpful when we had issues or questions come up. I would highly recommend Mortgage 1 for any of your Mortgage needs. Great company and great people.
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January 2021 by Devin Marx
Monica was very helpful. Always made the best out of a bad situation. Was a very positive person and never once did not try. I would recommend Monica Mays and mortgage one to any person looking to purchase a house . Mortgage one and Monica will have my recommendation for years to come!! Thanks again Monica and mortgage one!
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January 2021 by Nate Schuessler
I was a first time home buyer with not a clue what I needed to have or do when buying my first house. Mike walked me through every step of paperwork, meetings, and even the close to make sure that I had everything I needed to have a positive experience while buying my home. If you are buying a home, Mike Archer is the ONLY choice for your mortgage!
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January 2021 by mike craig
Mike and his entire team kept me informed and were on top of any changes that were made throughout the entire process. I highly recommend Mortgage 1 for anyone's mortgage needs.
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January 2021 by Kayleen Rouster
Mike Archer is the best. I'm a first time homeowner, so he was able to answer all of my question. Very fast and responsive. I would recommend him to anyone.
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January 2021 by Wesley Chadek
Mortgage 1 was great to work with! Monica was very helpful, informative, and on top of things. The process went smoothly.
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January 2021 by Angela Goodloe
DO NOT USEThis has been the worst experience using this company! If I had known before hand we would have gone with a different financier. This is suppose to be a happy time for you, but they make it HELL!!! Do not use them!!!
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January 2021 by Scott Blakemore
Mike and his team were awesome. They made this so easy and worked hard to get me a great rate. Thank You!!
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January 2020 by Bruce Martin
Mike Archer and his team have handled all of our moves and subsequent mortgages. Having not moved for 21 years, combined with all of the housing/lending changes, caused us to ask a lot of questions. Mike’s easy-going demeanor and amazing patience made the process much smoother than we expected. He walked us through every step of the financing and closing with expertise and insight. We won’t consider working with anyone else!
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January 2020 by Angie Shepherd
We came across numerous roadblocks with the selling and purchase of our homes but the mortgage process went very smoothly which was a huge relief. Mike and his staff are friendly, professional, patient and understanding. Highly recommended.