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January 2024 by Mark Underwood
They do great work for a reasonable price. Quick service as well.
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December 2023 by Pamela Marcum
Donnie is an honest man, and gets the job done. Never had a problem..fixes your vehicle well.
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December 2023 by James Jordan
I would stay clear of this business at all costs. I proceeded to call this establishment to ask about getting my new truck straight piped and when I spoke to Ed on the phone to learn and ask questions as new customer, he proceeded to tell me that V6 trucks don't sound good and that they shouldn't be dueled off. I was shocked that not only as a new customer my business was declined, but that this was solely on the fact of his personal preference and or past experiences. As a man I was humiliated and shocked by this unprofessional conversation. I told him on the phone I was very excited to treat myself to a new truck as its been a very long time since owning one as I sold my dream truck when I was in the military for my family. He then got very quiet and again proceeded to deny my business but told me I guess if I wanted to come by and discuss it that I could. I stopped by later that day and proceeded to tell him how I truly felt of his opinion and that no person should down another's wants and needs and that I would pay whatever to get a simple exhaust setup. Ed looked at me after I asked to speak to the owner because he was being rude the moment I stepped into the shop and then told me another fabricated story that he was the owner. I indicated I was told Dan was the owner and he stated nope. I told him with all do respect his opinion about how a truck sounds is irrelevant to the work I am asking to be done. I asked if they had flowmasters and or could just straight pipe it and or put cherry bomb glass packs on it. He told me they only carry one type of muffler and won't and or can't order anything else. I laughed and indicated that they're a muffler shop and maybe I missed something being away in the military, but I've never heard of a muffler shop only having one type of muffler and or being able to do one specific setup. One of the other employees was super nice and proceeded to tell me about the mufflers and explain to me some knowledge on the subject matter, when all of a sudden Ed turned put his hand up and waved for him to leave the conversation as though he was a little kid. I told him that was rude and he shouldn't treat other employees like that when someone is trying to help a potential customer out. Ed then looked at me and waved his hand as though I was a child and told me to leave so I did. I told him good luck treating clients like that and turning them down over his personal preference. I told him I was sorry he's had multiple clients who weren't satisfied and requested them to redo their work, however I am not them and I somewhat knew to expect with a V6 having dual exhaust. Shame on you Ed
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November 2023 by Cassie LaGow
The battery in my SUV was going bad. Nothing like not knowing if your car is going to start or not when you have a car full of kids in the winter. I had several people tell me to go to Advance Auto because they do battery installs. It turns out they can’t install batteries on every car, mine being one of them. The nice rep there suggested I go to Muffler Man which was just up the road. He got me in and out in twenty minutes and I ended up paying less. Super nice guy. Highly recommend.
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November 2023 by Dusti Loomis
If I could leave 0 stars I would. I went there today because my exhaust came unhooked I was told it it just needed a small weld to hook it back up. when I was told the price it was 120 for a 20min job ok perfect I thought I would be in and out in no time. I even said the price back right after “120? When can you do it” was told right now. When they went to check me out he told me $150 so I said you said $120 he said you most i’ve not heard me right. I feel because I am a female he took advantage of it. My husband called up there and the guy tried to say she most not of hear me right. I literally repeated the price right back to him. We will not be back.
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November 2023 by Terrence Hill
This man is a life saver I always Take my car when I'm in need of service If I don't have enough money He will work with me I think him very much for his service
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September 2023 by Teresa Goldsmith
Basically stole our catalytic converter. We needed it back to do a warranty claim on it, and they would not give it back. When we called to ask about it, Don informed us that he didn't have it and had given it to his scrap guy. However, the "scrap guy" had come and gone before the repair started. After calling their corporate office, found out Don had been fired from Muffler Man for shady business practices. He then secured the manager position in Jackson. Will not be going back.
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September 2023 by Jacob Sechler
Have done business here a few times over the past few years, each time was fast and easy. They work hard to get you in and out quick with the proper service. They go above and beyond too, where once I had a flex pipe break. Quick easy fix, less than $100, but only lasted about a year before their weld failed. I had no receipt and given its been a year, I showed up ready to pay again. But the owner remembered me and hooked it up for free! And advised to paint over the weld (thanks Michigan winter). They will also work with you on custom exhaust work, not only oem repairs. Great service and people!
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September 2023 by Brett Belding
Took my M998a1 to this shop to get muffler chopped and straight pipe done-I was in and out in 30 minutes! These guys are amazing and do flawless work!! Highly professional!! Deal with Absolute Confidence!!
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August 2023 by Jesse Gooldy
Great service as usual when I go here. They diagnosed my exhaust problem and had me back on the road in under an hour.
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August 2023 by Valeira Smith
Thank you so much for telling me my frame of my vehicle was in very bad shape. You actually saved my families life.
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June 2023 by Helen DeFoe
Don was on the ball! Put my car on the hoist, found the holes in the muffler pipe and fabricated a replacement. Quick work! Saved me hundreds of dollars compared to a franchise muffler shop which was going to order the pipe and additional parts. Great service!
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April 2023 by Douglas Schrader
Took my 2003 3.0 V6 Ranger to Don to install all new catalytic converters and sensors which I purchased elswhere plus repair the pipe which bolts to them and to the muffler. Took the truck in on a Monday at 8:00 am and He had it done by 2:00pm! Everything was perfect! If You want a place that knows what they are doing with your vehicle at a fair price check them out.Service: Exhaust
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April 2023 by Kj Lewan
Quick service, very fair pricing! Our go-to for mufflers!
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March 2023 by Brian Showerman
Took my car in to have the muffler put back on. Found out they disconnected my exhaust from the exhaust manifold and never tightened the bolts back in and removed my o2 sensor and stripped it out and tried silicone to put it back in. They never told me any of this and told me I needed an exhaust manifold when I didn't. I will never use this business again. And yes I know the owner donnie.Service: Exhaust