-
February 2024 by James Seagraves
Alexis was amazing! She went way above and beyond my expectations and got me taken care of super fast and efficiently!
-
January 2024 by Jack S
20 min turned into 3 day. Just 3 sheets. Drop off and not a printer is printing but they don’t have the time. So much for their 20 min guarantee. Then, store opens at 8am.,, but they don’t tell you that print area doesn’t open till 9am. Time is money and as long as it isn’t their time., they don’t give a damn.
-
January 2024 by Jose Martinez
Great customer service
-
January 2024 by Olivia Jameikis
Came in on New Year's Eve day with a large order of magazines to print for a camp in Manchester, the printing center was closed due to the employee calling in sick so we had no choice but to use the self serve printers which was taking FOREVER... the manager Jared ended up opening the printing station for us and finished in no time!!! It saved us so much time and work we are so thankful!! Definitely a great manager!
-
January 2024 by Tony price
Ok let me start off by saying the morning manager RUDE don’t greet customers let’s just say it will be the last time I ever go here
-
December 2023 by Randy Coller
Overpriced for DIY copies.
-
December 2023 by Lana Black
Great service! Great selection! Karrie was superb and helped me find the right chair for me!!
-
November 2023 by Donald Moody
Was very unhappy with the clerk in the shredd department. She didn't take our papers out of the container to weigh them, guessed at the weight, I didn't see her put the papers in the shredd machine.
-
November 2023 by deanna simpson
Ordered 5×7 invites, and they aren't trimmed, aren't 5×7, can't be cut to 5×7 without cutting off the text, and are paper thin. I don't have time to re-order, so I'm going to have to make due.Ordered last year (left) from Office Max, and the quality was amazing! I was expecting the same.This year's product (same store, same location) looks like a 10 year old printed it on a home computer/printer rather than a professional business. I had specifically asked what size and that I wanted 5×7, and said yes to cutting. I also asked about cardstock options and was kind of dismissed. I had to call to check on my order status as I never received a call when the order was complete.Upon picking up the invite & questioning the product, I was told that the staff was new and it was a "miscommunication." This was before I got home and measured the invite to realize that it wasn't measured correctly.Jungle theme is last year's amazing invite. Measures 5×7. The train theme is this year's.
-
September 2023 by Christy Davis
I took in some of my childs art work and other things to be laminated. I never received a phone call or email and they were thrown out- due to my not picking them up. The staff told me the manager would not let them call people and when I spoke with him- he did not even apologize and was very rude about it. I take many things there to be laminated and bound for books. I will never go here again. You have to at least give a star to put your comments in, otherwise I would not even give one star.
-
September 2023 by McKenna Jamison
I came in to send a fax and was having issues. Hoover came over to help me without me even having to ask and was very polite! Thank you for a great experience today. This man deserves recognition for the dedication he has to his job. He went out of his way to make sure I was able to send my fax out!
-
September 2023 by Lois Plantefaber
Jackson MI store so clean and well organized. Genuinely helpful staff. Very pleasant experience
-
August 2023 by Janet Feery
I've always had such kind, considerate, helpful assistance finding any of my office supply needs, computer repairs and printer help. I almost bought a new printer when the sales rep told me it sounded like all it needed was a good cartridge cleaning because I told him the printer hadn't been used in over 6 months. How correct he was.
-
August 2023 by Kelly Alyn jackson
Online prices are INCREDIBLY cheaper! They rip you off in the store! They will match online prices but it's like pulling teeth and they are RUDE. Why not just have online and in-store prices THE SAME?? Seems it would be less hassle and you'd have happier customers.
-
August 2023 by Jay Jay
Don’t bother coming here for FedEx or really any of your office needs. Went to ship a package via Fedex today, arrived at (4:40pm) and was told by the manager the “girl that knows how to do FedEx had to leave.” The manager stated he did know how to do anything with FedEx. Worthless. Why have managers that know how to do anything?Print services incidentally closes at 5pm ( but really whenever they feel like it) per their staffing shortage / we don’t pay enough to have decent employees sign. This info isn’t on their website, so you know, just wing and hope for the best like office max does.