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May 2023 by Anton Krebs
Awful customer service she was happy to tell me she couldn't cash my check. Then was called to resolve the issue, they would not do anything to help had to go to a different old national bank to resolve issue.
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February 2023 by Glitched Reviews (W.S.C)
Nice new building and location. Great parking for it also. Wasn't a fan of this place as my bank though.
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February 2023 by W. C.
Nice new building and location. Great parking for it also. Wasn't a fan of this place as my bank though.
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February 2023 by W. C. (REVIEWS)
Nice new building and location. Great parking for it also. Wasn't a fan of this place as my bank though.
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December 2022 by Myles Gifford
Do not use this bank the reviews speak for them selfs wish I would of checked them first
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May 2022 by Dennis Makulski
First moved locations to downtown and there's no parking or drive-thru. There are no other offices in Jackson but the one. They don't plow in the winter and the parking lot is so small it's hard to get in and out. Second I had 2 pieces pending in my account on Friday with also my check. Since the check didn't clear til the next day when the funds were there and those transactions went through I still got charged 2 over drafts fees. If they cleared the same day as my check neither were late and was told there isn't much they could do. I'll be looking for a bank that cares about customer service.
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August 2021 by kathy sussell
Need drive though
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July 2020 by Julie Williamson-Lindemann
Just sat in the drive through for 10 minutes with zero acknowledgement. Slow service.
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January 2020 by Duane Rose
I've always had a positive experience with this bank and its staff.
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July 2019 by Kathleen Stiers
While I'm not a fan of some of the bank's policies - particularly the limit on the dollar amount of checks cashed in the drive thru - I love my visits to this bank. The staff is friendly, helpful and accommodating, whatever your business may be.
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April 2019 by Marci Phillips
I have been very happy banking here. I only have positive things to say about my experience with this bank. They are so friendly and get to know you by name. As long as they keep the same wonderful people working there I will never leave.
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January 2019 by Tera Blanchard
Charged me to cash a check from there bank, ridiculous. Slow an rude customer service also.
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September 2018 by Joe Schmuckatelli
Worse bank ever. I deposited a check for 3800 and even though they received the funds they are telling me they can't release them for 7 days anyway. I verified with the customer and the money was taken from there bank the next day 5 days later i still don't have mine.
