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January 2024 by Danielle Lucas
The experience as a whole was okay. But the rep was all over the place. We had to do things multiple times because she wasn’t doing things correctly. Granted they were having technical difficulties. But she seemed eager to argue and easily flustered.
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December 2023 by Kaylee Kornoelje
Margaret needs a lesson on costumer service. Very rude and rushed, felt as if I was bothering her. Seeing as it’s literally her job to help people, I was expecting better service. Would recommend any other staff member.
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November 2023 by Carol Dara
Quick courteous service
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November 2023 by Michael Browning
Great experience,
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October 2023 by Steve Panther
Horrible customer service. Lost my dad very suddenly. Have never been late on a payment and when I seen I was, I paid it. Got a phone call the next day saying I have a 15.00 late fee. And I went On the app and made a double payment by mistake. I didn't ask for a refund figured that was good enough. Well they still call wanting the late fee. What a joke.
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August 2023 by Craig Johnson
Great place very nice people
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July 2023 by Ryan Galley
I didn't know it could be so quick n straight forward. No hidden BS. Many options to fit the way I wanted the loan instead of a "take it or leave it" approach. Highly recommend ?
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February 2023 by Laurie Welts
Excellent experience, as always!!
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February 2023 by Betty
I am thankful for One Main helping me try to rebuild my credit after my husband passed away. I'm still struggling financially but I am just trying to look to new beginnings.
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February 2022 by Kimberly Lindeman
These people will give you pmt amts and get you thinking you can get a loan then when you go to all the trouble to get everything they need to get the loan they end up telling you that your not approved. What a joke of a company
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February 2022 by John Miskovic
Horrible service. Signed paperwork specifying automatic withdrawl from my bank account. They "entered the wrong amount" so they then take out 25 percent more than I agreed to from my account. Then, they mailed me a form to sign, saying that would fix the issue. That was signed and mailed back. Nothing changed, same amount withdrawn again.. Then I had to go back to the office in person to fill out the same paperwork again. Maybe next month it will be right, but I have zero confidence in that.
