-
March 2024 by Robert Doyle
Always clean. Good front desk staff.
-
March 2024 by Keepfight 10
Honestly this isn't a good gym. I've gone to 100s across the US and this one has 15 or 20 minute waits for most machines. Too many memberships without the room to accommodate. On top of that they don't sell protien shakes here, staff recommends going elsewhere or another gym for shakesTo me for a gym to say go elsewhere for better business tells me all I need to about that location.
-
March 2024 by Niger Thompson (Niger)
FYI. The young lady that’s claiming to be the day shift management is very rude, non attentive and not helpful above all; without the ability of any current modern day quality customer service skills. I have working with Planet Fitness a few times over the years in Atlanta, Ga., and never in all the years have I came across the rude service I received today, which caused me to cancel my membership with Planet Fitness. I am a returning customer in a new city and this type of customer service behavior would be a turn off for any new customers who are new or new from another big city where quality customer service abilities are first and foremost important. I DO NOT RECOMMEND THIS LOCAL Jackson PLANET FITNESS CENTER. If I could give a number rating it would be a zero her the young lady as part of the management team of Planet Fitness and 2 stars for Planet Fitness not properly employing qualified staff with exceptional quality customer care skills. The Planet Fitness Corporate office has no affiliation with the individual franchises under its umbrella. With that being stated beware of the location and the staff that is operating this company business; nothing like LA Fitness and there individual franchises the corporate office handles all billing issues. Planet fitness is unethical and unorganized from beginning to end.
-
March 2024 by david howell
Great people great place
-
March 2024 by larry fletcher
Great atmosphere
-
February 2024 by Dianne Jacobs
Clean professional great atmosphere. Members all team players. Love it!
-
February 2024 by Kathy Davis
Not happy that you changed the rule about when you have a guest come with you they can’t enjoy the massage chairs as they could and now they can’t I bring my husband and it was a perfect thing to enjoy when we was done working out please change it back ???
-
February 2024 by Tara Ventura
Love this place. The newer night staff are great... but i wish it would become 24/7 for the people who don't get out of work till later in the evenings on the friday/weekends
-
February 2024 by Pamela Hill
Very clean and well lit ! Great variety of equipment. Staff is helpful ! Love the hydro massage chairs.
-
February 2024 by N Baumann
Tons of options and space to do your thing. Staff is friendly and helpful. Love the access to the massage, relaxation, and tanning options even though I don't always have the time to utilize them.
-
January 2024 by Sasha Ramazanov
Austin and Sara are the most amazing employees! They are always so Happy and fun to be around! I wish all the Planet Fitness locations had employees like them!
-
January 2024 by Ryan Marshall
1. IF YOU GO THERE TO TAN... BE AWARE... THEY WONT LET YOU TAN FOR 24 HOURS EXACTLY!!!! Not a second early!ON CHRISTMAS EVE I CAME IN AT 12PM (COULDN'T TAN).. THEY TOLD ME TO COME BACK AT 4 WHEN I CAN TAN. CAME BACK AND THEY WAS CLOSED.!!! WHAT THE EMPLOYEE SHOULD OF SAID YOU CANT TAN TODAY.2. I'VE BEEN THEIR TANNING FOR 3 WEEKS NOW. AND THE BEDS ARE NICE BEDS BUT THEY HAVE KEY PADS ON THEM THAT DONT WORK CORRECTLY.3. THE STAFF IS SUPER NICE THO... EXCEPT FOR 1 GUY...! THIS GUY MADE ME COME BACK WHEN THEY WAS CLOSED. THATS NOT RIGHT.TRUST ME... DONT GO THERE TO TAN!!!!Note : I only tan their!¥¥...Update: first of all the Manager called me she was very nice and polite... informed me it's a state regulation why I gotta wait 24 hrs.But I also called tan fastic on West Ave. They told me beds level 1-3 you only gotta wait 12 HOURS. Since I only tan under 7 mins at a time this is perfect ....Be aware anyone buying a membership just to tan... You will experience problems at some point.. trust me... If you wanna tan.... Go to a REAL Tanner.. I'm not throwing shade at the gym because it's a nice gym. Thank you.. but imma gonna oop out of my contract very soon.
-
January 2024 by A.J.
It's clean and the staff have been very friendly.
-
January 2024 by Gregory Parker
While the new facilities are bigger and more spacious this location is always ridiculously busy. There is constant waiting for equipment and as of the New Year 2024, their tanners only run on the half hour, creating long wait lists and grouchy clients.
-
January 2024 by Sheila Reynolds
I love it..workers are great..every one does wipe down machines that i noticed