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October 2024 by Ellen Dral
I am sorry to say this, but my experience there was very frustrating. I came in twice for my eyes to be examined and told them I had double vision when looking in the distance or reading road signs. My prescription wasn't very accurate and my concerns were ignored. Turns out I needed surgery to correct a muscle issue with my eyes!! I found this out by finally going to an opthomogist who then referred me to the Kellogg Eye Center in Ann Arbor for this surgery, which corrected the problem. I thought they should have acknowledged my problem, tested me with some prisms and referred me to an opthomogist. I will never go back.
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June 2024 by Nathan Lewis
New patient at this office and incredibly impressed! Arrived early to complete my paperwork and called back by the time my appointment was even scheduled. Every staff member I encountered was friendly, especially Dr. Arnold! Appointment was quick, excellent selection of glasses and the staff member, Loretta, that helped me select my new pair listened to exactly what I was looking for and made it an enjoyable experience! Highly recommend for anyone seeking a new place for eye care!
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March 2024 by Cyndi Hendershot
Called to make an appointment and the person answering the phone was very unpleasant. My phone was even on speaker and my husband commented how “how rude” when I hung up. We won’t be going there.
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February 2024 by Katie H.
My family has been going here for years - since Dr Serino was there. My sister just called to have my niece seen for an eye infection that won't clear up. The receptionist CHEWED her out for taking my niece to a walk in last week. I'm not sure why the front desk receptionist is so invested or opinionated in other people's eye care decisions but our family will be going elsewhere from now on! It's unfortunate because the doctors are very nice but if you have to deal with front desk drama, it's a no thank you!
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September 2023 by Bitta Grit
Kind and knowledgeable service; right the first time!!! I tried to get glasses at a less expensive place first, but even after 6 trips and a couple remakes, I could not see with the glasses at any distance. I finally took the same prescription to Premier Eye Care where I worked with Haley to select new eyeglasses. She was patient, careful and thorough. She obviously knew what she was doing! It was like night and day to compare the two places! There is no substitute for accuracy or the ease of working with a competent optician. The glasses came in quickly and were immediately clear and comfortable; exactly as ordered. What a relief! The savings of time and aggravation more than made up for a little more expense. I would recommend this place to anyone who needs eyeglasses!
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April 2023 by R Michigander
I just switched from my old eye doctor who treated me like just another number. He never read my charts or asked me questions about my vision in general……………But rather went through the motions and got me out the door. All staff i encountered here were great! Kudos for creating such a warm business environment!
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March 2023 by Ellen Hall
I recently saw Dr.Schefferly for dry eye syndrome and was very disappointed with her service. After she examened me she stated that there is nothing she could do for me. Obviously I was shocked since I have been a patient for many years.I also was supposed to receive a call for a procedure to be performed out of town. Haven't heard from anyone!!
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February 2023 by Natalie Miller
I have been seeing Dr. Schefferly for 20+ years. She and her staff have always been amazing and very helpful.
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January 2023 by Kaily Jacobs
They’ve always done great with my son but my husband called to schedule an appointment for our daughter and they hung up on him as soon as he said she has Medicaid. We have always done self pay for my son and would have been happy to do the same for our daughter but we will go elsewhere instead.
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January 2023 by Sandy Tokarski
What a great place to go for eye wear! My mom is in a nursing home and had bent her glasses and has a very hard time seeing without them. I was worried that they might not be fixable or may need to be sent out. Loretta waited on me and had fixed the glasses in just a few minutes and was very helpful! Thank you Loretta and Premium Eyecare!
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October 2022 by Lisa Rodriguez
Friendly and knowledgeable staff. Very calm atmosphere.
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September 2022 by Mardi A
Dr's and staff are always prompt, professional and very competent. I trust my eye care to Premier Eyecare of Jackson!
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August 2022 by Mark Cesarz
Dr. Schefferly and her staff do a great job! From start to finish everyone care and takes great care of you.
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July 2022 by Charity Williams Boisseau
Dr. Schefferly is extremely thorough with the exam. When I needed multi-focal contacts, she made sure that I had the best fit and prescription for my vision. The staff is very friendly and knowledgeable, too.
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April 2022 by Becka Golightly
Each time myself or my family has an appointment, we never have any complaints, excellent eye exam, everything is explained in detail very well. The front office staff is always very pleasant and helpful. I have recommended Dr Schefferly to numerous friends and family
