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January 2024 by Betty Stewart
Horrible. I had to leave. The cashier was talking to everyone. Took 20 minutes to ring up 4. Items. Cause she wanted to know people business. Also out of half the items I went in to get. Looked like they hadn't cleaned in a while too.
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October 2023 by justin G
The service in person is great, but the wait times on the phone average over 12 minutes just to speak to someone are which is unnecessary at best
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October 2023 by Staceygirl 96
I used this pharmacy for years not a problem Jake the Pharmacist is gone and I had to return three times today to pick up my prescriptions, I will not return again! The people are rude with the exception of Laura and the service is pitiful.
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September 2023 by Michelle
Updating my review. I've been with this location for 7 year's now. 7 years ago I rated it 5 stars. That's not the case anymore. Ever since Jake the pharmacist left the pharmacy has been left in shambles. The new pharmacists know next to nothing compared to Jake. Michelle the Pharmacist tech is the most rudest person ever alive. They never have your prescriptions ready in a timely manner.. they also fail to have your entire order ready. 90% of the employees that work here are rude.The only exceptions are little sweet Laura and Jake who no longer works at this location. I'll be finding a new pharmacists/pharmacy to go to.
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September 2023 by Ronald DeLap
Disappointed in delays and lack of communication getting prescriptions filled, including 1 lifesaving epi-pen. Two other prescriptions going on two weeks. Service used to be good, has taken a downward turn.
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May 2023 by Dennis Hession
Lady was very rude when I asked her about a prescription.. I asked about eyedrops. She said I was wasting. It. She talked to me like I was a dog
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December 2022 by Desiree Graeser
Excellent customer service and very helpful staff. Much better than my recent experience with the staff at CVS pharmacy on west ave. I will be coming here now whenever I can if my family needs any prescriptions.
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November 2022 by Izzy
Michelle was very rude at check out. She pulled my card out of the card reader. Was overall very impatient. She was having problems with the register and took the frustration out on me. I am not happy or satisfied with my visit. I will not be returning to this location.
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October 2022 by Sarah
Michelle was very rude at check out. She pulled my card out of the card reader. Was overall very impatient. She was having problems with the register and took the frustration out on me. I am not happy or satisfied with my visit. I will not be returning to this location.
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September 2022 by Casey Wilkinson
Love the staff, who always take the time to be helpful and informative! Great Customer Service, w/ a Smile ?
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August 2022 by Lindsay Lee
Most caring, friendly, helpful pharmacists/techs I have ever dealt with. Thank you!
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August 2022 by Alex Kresge
The customer service here is not even worthy of one star.
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July 2022 by Juanita Arnold
The pharmacy on Spring arbor Rd in Jackson Michigan has the best customer service and procedures that I have seen in many years. I will be using them from now on
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October 2021 by Mary Hansen
Clean - nice friendly staff - very welcoming!
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September 2021 by DeVon Jackson
The only good thing about this store is the cashier up front. She's very nice and respectful, the store manager Nick and the pharmacy cashier is very rude and need to be replaced. If you don't like your job probably should quit and get a job you don't have to help people.