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January 2024 by ErnieKristi Vilminot
Thank you Mark Twitchell for the excellent service in helping me to buy my new 2024 Bronco. I love it! You were so professional and did so much to help us get exactly what we wanted for the best value.
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January 2024 by Jay Ferguson
My wife bought a newer car from mark twichell . He was very helpful in finding the vehicle she wanted. Amazing staff from the owner and general manager manager and misty Fowler.thankyou very much.
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January 2024 by Beth LaFeve
Matthew Bauer our salesman was awesome!! He gave me opportunities that I didn’t even know I had. Thanks Matt!! Great Job! Would highly recommend Seymour Ford and Matthew Bauer for your next car purchase.
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January 2024 by Lisa Emmert
Kiesha was very personable. She took the time with me and was patient while I decided on my choices. I had a great experience and would recommend Kiesha to anyone looking for a enjoyable car buying experience.
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November 2023 by Bill, 3Eagles, Lee
Very good experience dealing with Seymour Ford.Have been using them since we moved here about 6n years ago and have been very satisfied with their attitudes, behavior and the work they have performed for us. Highly recommend them.
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October 2023 by Stan Davis
What a journey it's been. Started 15 months ago when the 2023 ford maverick order banks did not open in July of 2022. Matthew my contact promised to keep me informed, which he did. We finally ordered up an xlt hybrid and started the long wait. Matthew has keep me informed all the way through the process and last week it came. Matthew thank you. I'll be calling you personally for my next ford
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October 2023 by Salem Westen
Worked with Joel at Seymour Ford bought a used Ford F150 truck was fairly priced and was not pressured at all. Family friendly atmosphere Joel was very professional and fun to work with. Highly recommend Seymour Ford and Joel as well he has been there along time enjoys his work and made the whole experience enjoyable. Buying a new vehicle in today’s economy can be difficult Seymour Ford made me feel at home made the process easy everyone was very friendly will definitely go back for my next vehicle purchase worth the drive as I live about an hour away. Thank You again Joel appreciate ya :)
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September 2023 by Mike Rogers
Completely trust Danielle and her crew. Went in for an expensive repair on suspension arm bushings, knuckle and wheel bearings. Turns out I didn't need all of that done as the wheel bearings were fine, which were also the most expensive part of the estimate. That's why I always take my SUV to her!
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September 2023 by Ron Gaw
Dave and the team reached out to me on an early Saturday morning to let me know they were in and to come on by. I wasn't able to get out there until late afternoon, and they worked with me with patience to answer all my questions and helped close the deal successfully before we all went on to enjoy our Labor Day weekend. Thanks so much to the Seymour Ford team for all your hard work!
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September 2023 by Glenn Vandermolen
Good service, I had the works done total check out of the car. Plus wash and vacuum and we needed a new battery. Took about an hour and a half. Plus tech explained upcoming services we'll need. I was very satisfied.
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August 2023 by Melinda Kraft
I can't speak to the sales team because i didn't buy my car here, but service at this dealership is very unprofessional. I had to wait six weeks to get in for a warranty repair. Then the technician didn't check their work and I had to return, for which I waited several more weeks. My service writer did not keep me in the loop and made me wait a week for her to return from vacation before scheduling my second warranty repair visit. I had to get the service manger involved. It didn't help much because it's going back for a third time for the same issue as they replace parts one at a time. Unfortunately, the part is on backorder. I love my Escape hybrid, but the warranty issues and this poor service experience had me thinking twice about buying another.
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August 2023 by Linda Chase
It was such a big help for Seymour Ford to offer to pick my car up and bring it back! Plus I had my car done with extra perks as well. We purchased our Ford Edge in Brooklyn Michigan, and they went out of business. The reason we purchased it there because it is only 5 miles from where we live. What a great feeling not to have to worry about making time to take it to Jackson, Michigan which is about 20 minutes away. A BIG Thanks to Seymour Ford for offering the service!
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July 2023 by gabby craft
My car got rear ended, took it to Seymour Ford, they did amazing! Shawn was very helpful and kept in touch with updates!
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July 2023 by Douglas Higelmire
Last year took my daughter car in wasn't shifting properly was told by there mechanic nothing was wrong. Called Grand Ledge Ford and they said there is a recall on the transmission. Took it there fixed it everything good. My company car now has 3 recalls, went back to Seymour because of the location . They stated they would order the parts a call me when they are in. This was weeks ago and still nothing. Called GL Ford on a Friday they got the car in the following Tuesday and completed all recalls in one day.
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June 2023 by Gage Howard
Craig was great. My first time purchasing a car as opposed to leasing and he was able to walk me through the process in a pressure free environment. My family has been going to hi for years and would recommend him to anyone looking to purchase, or lease a Ford.Will be returning when I am ready for another vehicle.
