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April 2024 by James Gemmel
Everything was as expected. No worries.
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April 2024 by Troy Hoffmann
So we stopped in for a bit to eat and found ourselves having one of the best experiences here at the Texas Road House in Jackson, MI. not to often can a review be more about the server than the food but here I am writing this review. The food was outstanding but actually sat in the shadows of our server. Brevan is absolutely amazing. Spot on attitude, point of service, attentiveness, friendly, and the overall care that we recieved was the best experience, and perfect. If you are lucky enough to get Brevan as your server feel very blessed because the service you recieve will be beyond expectations. Thank You Brevan
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April 2024 by Sandi Paul
FOOD: EXCELLENT TASTING, 'IF' YOU ENJOY SCREAMING YOUR COVERSATIONS - MUSIC WAS SOOO LOUD YOU HAD TO YELL AT EACH OTHER!! AWEFUL! Even though our orders couldn't have been more messed up- the Mgr gave us FREE bloomin onion since we waited patiently (15mins) for someone to wait on us. NO JOKE. Then they gave us things we never ordered: we ate it because we were hungry. VERY POOR SERVICE! I'm being very KIND in my ratings. As this truely was a bad, bad experience and LEFT WITH POUNDING HEADACHES from THE NOISE!!!!
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April 2024 by Jordan Frederick
Update: Visited again, nothing has changed, except for being made to sit at the end of my table, on a cheap rickety chair that was insanely uncomfortable. I’ve accepted that their party accommodations are mediocre but not being able to sit in a decent chair is ridiculous.:Love going here but them not being able to seat a party of more than 6 people is an absolute downer. They refuse to push tables together to make for big parties. Other than that it’s great.
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April 2024 by Paula Hammond
My family decided that we would rat here for Easter.wr did it on Saturday to make it easier fir us all to meet up. It was the WORST EXPERIENCE I EVER HAD at a restaurant. There was 7 of us. The FOOD WASN'T COOKED RIGHT. we sent most of it back. Still wasn't right. 2 of us ended up with food poisoning. THE WAITRESS ignored me the hike time. Only talked to one person except while taking are initial order. Then I was OVER CHARGED FOR MY MEAL. asked for s manager to contact me and they haven't yet and its not 4 days later. I WOULD STARVE RATHER THAN EVER EAT THERE AGAIN.
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April 2024 by Carol Harbaugh
The biscuits are amazing. Steak is always a win with my family.Parking: Located in a mall parking lot.Kid-friendliness: Special kids menu for 12 years and under.
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March 2024 by J. Housewright
Porterhouse steaks were delicious...
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March 2024 by Theresa Terrill-Wolford
Matt and Cheyenne is what made our dining experience the best ever!! Food was marvelous and the service and friendship put it over the top!! Thank you both!!!Dietary restrictions: Always listening!
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March 2024 by Susan Miracle
The food is always good but I now have had the THIRD order missing something. The order today was missing the bread, red onions for a salad that it’s supposed to come with, and the dipping sauce for the blooming onion. I typically order to go but whoever is working the to go window needs to go thru additional quality checks to ensure they have everything in customer orders.
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March 2024 by Melissa Wig
Our server, Grace, was amazing. She checked on us, often kept our drinks full, and made sure we had everything we needed. What a great experience!!
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March 2024 by Will (Glitched Reviews)
?Texas Roadhouse?: Great Food, Questionable Wait TimesLet me preface this by saying: Texas Roadhouse has the BEST steak I've ever had. But, my recent experience was a mixed bag.?The Good:Unbeatable Steak: As always, the steak was phenomenal. Juicy, flavorful, and cooked to perfection. I stand by my claim - it's the best!Friendly Service: Despite the wait, the servers were attentive and helpful once we were seated.?The Not-So-Good:Long Wait Time: We were quoted a 60-90 minute wait, but it ended up being 2 hours! Even receiving texts that our table was "ready" just to be told it wasn't, was frustrating.Restaurant Upkeep: The overall cleanliness and upkeep of the restaurant felt neglected, possibly due to prioritizing seating more customers.?Overall:While the food and service were still good, the excessive wait time and restaurant condition detracted from the experience. I understand there might have been extenuating circumstances, but it would have been appreciated if communication was clearer and the wait was more accurate. Recommendation:If you're willing to potentially face a long wait and a less-than-ideal ambiance, the food at Texas Roadhouse is definitely worth it. Just be prepared for the possibility.P.S. I'm not drinking the Liquor but I know my date truly enjoyed her drinkBased on my review, I would rate my Texas Roadhouse visit as a 3 out of 5 stars ⭐. But still feel like this is a place worth a 4 Star ⭐ Rating because I don't feel my one bad visit is worth the overall rating of 3 stars ⭐ Here's why I felt my last visit was only worth 3 Stars ⭐:?Positives:Excellent food: I clearly loved the steak, calling it the best ive ever had.Friendly service: Even with the wait, the servers were attentive and helpful.?Negatives:Excessively long wait time: Waiting 2 hours instead of the quoted 60-90 minutes is a significant downside.Miscommunication and inaccurate wait times: Receiving texts about a table being ready only to be told it wasn't adds to the frustration.Neglected restaurant cleanliness: This affects the overall dining experience. Even my silverware wasn't properly cleaned
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March 2024 by James Bivins
The food was great and our waitress was so nice! I believe her name was Maria she made our experience top notch. I also like how the music was at a good volume; we came with a baby so we weren't worried about bothering others if our baby had an issue. Family friendly and so glad to have (I think her name was) Maria as our waitress!
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March 2024 by Elite censorship Is real
Man the waitresses are caked up. Idk who the one manager chick was but oh lord have mercy.
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February 2024 by J R Thompson
Love my local Coney. They have a great menu and everything is great.
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February 2024 by Nadezhda Mikhailova
Great place and very tasty!!!
