Thayer Marine Inc., established in 1987 in Jackson, Michigan, is a trusted provider of boating services and sales. They offer a wide selection of new and used boats, including pontoons, jet boats, and sport boats. The company is known for its excellent customer service, with staff that is friendly, courteous, and knowledgeable. Customers appreciate the team's patience and willingness to go the extra mile, such as delivering and installing radios at customers' homes or assisting first-time boat owners with repairs. Despite facing a major fire that destroyed their facility, Thayer Marine demonstrated resilience and commitment to their customers, continuing communication and service without interruption. Their technicians, who are factory-trained, can service any brand of boat, ensuring repairs and winterizations are done quickly and efficiently. Customers highlight the professionalism of staff members who take time to explain details, troubleshoot issues, and provide personalized assistance. Thayer Marine also offers innovative communication through their Tech-Connection app, making it easy for customers to stay in touch with the service team. Overall, the business is highly recommended for boat sales, repairs, and maintenance, thanks to their dedication, quality service, and strong customer relationships.
We purchased our new pontoon from Thayer in June 2025. Mike has been an absolute pleasure to do business with. We have had a couple small issues with our boat and he’s been so easy to get ahold of and has rectified the situation quickly. Excellent customer service!!
September 2025
Great place to buy s great boat from and I think they may store them there as well I did not ask.
June 2025
Thayer always has what I need and they have a great service/parts dept.
