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April 2024 by Kylee Mulcahy
I went there 2 times since the new owner and Got my order wrong multiple times and the young girls working there seems like they aren’t trained well and the owner isn’t helping and it wouldn’t seem like was the owner seemed very rude and not helpful to her staff or us coming in. The ice cream and stuff is still good. They are just out of a lot of stuff which is weird because it’s the ice cream parlor.
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April 2024 by Lacey Williams
We arrived at 7:50pm and after 10 mins of sitting I sent my daughter up to the counter to ask for a menu. The lady at the counter ignored her even after she asked nicely saying "excuse me" She returned to the table. I went up and got in line for ice cream so I could.talk to someone and ask for a menu. I overheard them telling the kitchen was closed and they were only serving ice cream. I went back to the table to get my kids to leave. When I got back to the table the waitress finally came up and addressed us, telling us the kitchen was in fact closed. I asked what kind of restaurant closes the kitchen an hour before closing? She said, Oh what time is it? I asked who owns the place and she said "Janet" I said Janet who? She didnt know. The dining room was filthy, dishes not cleared off the tables, etc. The service was worse. We won't be returning.
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April 2024 by Ryan Thompson
2 hours of my life I will never get back, and I only ordered a simple scoop of ice cream, which by the way I did not receive at the point I left. Although I gave 1 star for service, that is only due to insufficient options to give less. I will be shocked if this business remains open through the summer barring major changes, including the firing of the current staff that had its ineptitude on full display. I did my good deed for the day by advising other families that pulled in as we left to go elsewhere, which they greatly appreciated. I am not one to leave reviews, but the world needs to know, this place is Bad, Bad, Bad!!
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April 2024 by James Reckley
We go to the Parlour several times a year. This was the first time since the new ownership. 7 of us ordered. 3 orders were wrong. One of us never got theirs. My wife wanted an ice cream cone. No cones!!!! It's a fricken ice cream Parlour for heavens sake. Pitiful. We won't be back.
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April 2024 by KATY THOMPSON
So my family just spent 2 hours here. Happily, we saved another family from wasting 2 hours of their lives in the parking lot - they took our advice, got back in their car, and left. I saw a couple leave and turns out they just left a review too! So - our waitress NEVER smiled. Not once. They were out of 3 things we asked for. Never asked if we wanted water. I needed to repeat my simple order 3 times and it still came to me wrong. One person received half of their onion rings, was told more were coming, and then they came undercooked with zero flavor. One person didn't get onions on their pizza, so a cup of raw onions were brought out. The pizza was gross. My daughter wanted her wrap before her ice cream - of course, that didn't happen. She was grossed out by the undercooked bacon on her wrap. Everything came out at all different times, especially the last 2 orders which were literally just a scoop of ice cream into a bowl. They came about 20 minutes later, after our waitress cleared an entire table that a party just left. Many different attempts were made to get her attention. She couldn't have had any less sense of urgency. There was poop on the front of a toilet and no soap in any of the 3 dispensers in the women's restroom. Every time a person that went to pay their bill stood and waited probably about 5 minutes. We're not picky people. We won't be back.
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April 2024 by Justin Thomas
Sat for 30 minutes. Not even acknowledged that we were there and waiting.
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April 2024 by The Jackson Experience
Before Daring to be Great, consider checking out the reviews of one of the new owners other scoop related businesses, Dog Works and Sweet Scoops
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February 2024 by Paul Powers
######## stopped tonight and the place is dark!! CLOSED.....POSTED ON THE DOOR AND ON LINE THAT THEY'RE open
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February 2024 by MIKEY STALKS
Came to Jackson from Toronto just to have this but it’s closed , why?
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February 2024 by Randy Wilson
Good food and good
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January 2024 by Steven Smith
We were only people there, but chocolate malt was awesome!Parking: Dozens of spots, big lot
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January 2024 by Nathan Timperley
it sounds like this place is on the way out, judging by recent reviews and many allegations I have seen about them not paying their employees (paychecks bouncing)
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December 2023 by Melanie S.
Yummy ice cream! Huge servings. As they should be for the amount you pay. But the place is ice cold! Freezing in there so go in in a snowsuit!!
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December 2023 by Joel Webb
Great ice cream. SLOWEST service I've ever had. It took over 30 minutes to get a milkshake, and it was not busy at all...
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December 2023 by Lannis Dad
If I could post a negative 10 star review on this place I would. I paid for a birthday party event for November 25th 2023 and it was closed. And there was no way to reach anyone about the situation. I had made the deposit about a month prior to the date. I've tried calling their phone several times and I left a message on there Facebook page. I'd like to know who the owner is so that I can call him at home and arrange to get my money back.