Tru by Hilton Jackson
Hotels2401 Shirley Dr, Jackson MI 49202 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Tru by Hilton Jackson
Tru by Hilton Jackson offers a clean and welcoming environment with friendly staff that enhance the guest experience. The hotel features well-maintained rooms that meet expectations, though some guests find them to be on the smaller side. While the breakfast options are appreciated, there are occasional shortages later in the morning, and the pool is noted to be quite cold, lacking a hot tub. The property is conveniently located near dining options and the interstate, making it accessible for travelers. Guests have praised the attentive customer service and the overall cleanliness of the hotel, highlighting its impressive functionality and affordability compared to other budget options. Some minor issues were reported, such as loose toilet seats and limited Diamond Member perks, but the majority of reviews reflect a positive experience, with many expressing a desire to return. Overall, Tru by Hilton Jackson is recognized as one of the better properties in the area, providing a memorable stay for guests.
Most Recent Reviews
June 2026
Stayed the night, the hotel was busy for a Wednesday night. I would stay again, don’t know the area well enough to compare it to other hotels nearby.
June 2026
Room is small, has one chair and not much room for clothing.
We were there 4 nights and I asked for clean towels. Our bed wasn't made by staff. I was fine with that but would have liked the used towels removed.
Breakfast was ok.
May 2026
My Wife And I Love This Hotel , We Love The Nice Decorations in The Lobby Also The Shower Was Fantastic , Although On Our First Night We Couldn’t Sleep Because People Was Extremely Loud In The Back Patio , They Were Very Loud Up Until 3 Am in The Morning , But Other Than That Our Stay Here Was Wonderful.
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