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July 2023 by Marrisa H.
Walmart is a dumb place to be it's parking lot is full of homeless people who they pick and choose to have removed.unfriendly .I just spend about 500 in store while sleeping in parking lot . And they kick us out with no reason but let other still stay there. And what's funny is police officers are telling people it ok to sleep there when u homeless. I work most days don't be in car like that but at night to sleep . They some fake ass people in Walmart.
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June 2023 by Ashlee B.
This place is UNGODLY bad. All of the workers are mean,the floors are gross, and the maintenance is bad.
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April 2023 by Brianna H.
If you're a man and you think you have a good beard. Go check out Karen in the electronics department. She told me her hair was twice as long as mine when she had long hair and it was twice as thick. She forgot to mention how her beard was twice as thick as my boyfriends. Prior to this. She was yelling at other customers and I heard her from the toys aisle. She was telling them that an Xbox one s does not play discs. I have no idea if she was right. But yelling at customers is wrong. Shes just a bully. Go work at a prison Karen.
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January 2023 by Michael R.
Can you please add Tyson assorted fried chicken the 39oz one please and thank you!! Meijers has it and it's very good!!!
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December 2021 by Moira M.
WALLY WORLD!! The pharmacy here is the best and the staff works really hard. You really can't beat Walmart for price, especially when you're poor.
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November 2021 by Dale D.
Worst customer service experience ever! After multiple attempts to return a $8.79 item I bought on Walmart marketplace, was finally told there was nothing they could. When I insisted they could do something, the so-called supervisor, coach Sue, said maybe she could help me if I apologized. Unbelievable! I have spent over 2 hours trying to return this item due to Walmart incompetence and I still have it along with two emails telling me how to return it, neither of which worked. The only positive experience was the security person, Dominique, who had much better customer service than Coach Sue. He should have her job.
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August 2020 by Tina S.
1st I was in the store today and was looking at clothes on a rack, like really looking for my size to buy a shirt, an employee who had a rack of clothes to hang up came up to me and said excuse me. Me thinking she just needed to get by, I love over to the side and then she proceeds to remove the shirts that I was looking at and moved them to a different rack and replaced them with other ones. Then she just went on her merry way. 2nd I was hit in the leg by one of the ladies in the grocery aisle punching a cart with blue crates on them and after I said ouch, that hurt she backs up her cart and hits me again with it. 3rd I finally made to to the cashier after waiting 10 minutes in the speedy cash lane and the cashier had Jer hands on my items to start scanning when a customer walks up and the cashier puts my stuff down and says I need to finish checking her out she forgot her wallet and had to go get it... How is that my problem... She could have went and waited in the 10 minute line I was in. 4th I called the manager and all she did was make excuses for these associates and then said "*sigh* I guess they need more training" REALLY... YOU THINK???
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January 2020 by Christina C.
The Asset Protection people here don't know how to watch a surveillance video. They stopped me and my friend and accused her of stealing but when she tried to explain her side of the story, they refused to listen. She's not from America and English isn't her first language so it was difficult for her to try and explain. And they watched the video (without allowing either of us to see) and started accusing her of being a scam artist because it was a apparently obvious that she had done this before. By the time they decided to call the police, both of us were too scared to argue and she ended up getting a citation and being told she needed to appear in court. However. The next day, she was told they found her original receipt as well as the wallet she had tried to explain that she lost, but they accused her of hiding both. In addition to that, they continue to say that it's her own fault that she got a citation because 'no one told her to lie'. I am never shopping at this location again and I'm telling everyone I meet at my school to do the same. Everyone else I've spoken to at this location is awesome but it's not worth it if I have to risk going through something like that again
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December 2018 by Greg F.
Patty at the service counter was extremely rude. According to a greeter at the door this is nothing out of the ordinary. I asked to speak to a manager and ironically, was directed to the same person at the service desk. I left in complete disgust and will not return, nor will my friends that were with me.
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April 2018 by Megan W.
Today I went to Walmart as always it was busy, I seriously could believe there was only 2 cashiers and one line open I swear we would have sat in one line for a good hr and a half!!! I couldn't believe it but thankfully a lady who wasn't even a cashier opened her line up for me and the lady behind me, I'm so thankful! It's sad tho how they can't even prep for night. Special thanks to that employee who help me out by opening up a line!!
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March 2018 by Shanna S.
The morning greeted on the home side is always friendly and attentive. Most of the staff here aren't so he is a pleasant anomaly.
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March 2017 by Randolph B.
As the other reviews, the place was not clean, well stocked, or efficient with staff. The lines were extremely long. It is Jackson, so if you know the area, you'll know the usual shopper walking in-as mentioned, from all walks of life.
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February 2016 by Kim C.
This is without a doubt the worst Walmart I have ever had the displeasure of "visiting". Very inconsistent with customers is my main objection. Every once in a while you will get a cashier who seems genuine and makes you feel glad you came, but for the most part it's this person who cannot hide their utmost disgust that you have interrupted their day. Case in point, We went to the bakery to pick up cakes on 3 separate occasions. The first November 4, 2015, the second February 6, 2016, and the third February 22, 2016. The first two times we said who the cake was for and they promptly got it out and put it in the shopping cart. The third time however. This woman informs us that we need to take an order request with the price to the register and bring back a paid receipt before we could get the $15 cake? It was like this cake had a sensor in it that would go off if I didn't pay for it first. Well we asked her why this had to be done and she told us that this is Walmart policy. Mind you, let me say again that we bought two cakes previously(the 2nd one being just over 2 weeks prior to this incident). She said it has been like this since I have worked here. If you're thinking she has worked here for years, or maybe since the store opened--NO!!! She stated very loud and clear it has been this way since July! I was so angered by this point or I would have laughed because she said this like she had been there since Walmart's inception. The only reason I go to this store is because it is closest to me in a pinch.I also only go to self-checkouts no matter how long the line. For the most part, I avoid this store and visit one that is about 30 miles away in Lansing, MI. For the people that think that this store is fine, visit a store in Okemos, Lansing, or East Lansing and you will see what a Walmart store should look and feel like.If I could give ZERO STARS I would.
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August 2015 by Kevin C.
I'm not sure what's up with all the negativity about this Walmart. It's a clean and well stocked store with everything that you'd expect Walmart to have, plus bread, meat and cheese, produce, and frozen foods. There's even a Subway inside! I've only used their self-checkout, so I can't say much about how friendly the staff is. They seemed pretty normal though.
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July 2014 by Peter C.
I do not shop super centers that often but this one is terrible. Floors are often dirty, customer service is poor, and honestly the clientele in there is somewhat trashy which is probably why the floors tend to be dirty the times I've been. It's located right next door to a shopping mall and getting in and out of there is hard especially on Brown St.