Avis Car Rental
Car RentalHours:
5235 Portage Rd, Kalamazoo MI 49001 Hours
About Avis Car Rental
Avis Car Rental Kalamazoo is known worldwide for customer loyalty. Customers report that the truck was nice but when they asked to return it at a different location less than 1 hour away, they were charged full price again. The staff were layed back and cool. Another customer noted that the vehicle had front end damage and smelled like weed. When they called the 800 customer service number, they were told not to worry and would not be charged. A holiday pickup was difficult because the website did not show updated hours and the customer arrived after closing. A staff member stayed and helped, and the independent operator texted back to assist. Many customers praised the quick and courteous service that got them in their rental car in just 10 minutes. Avis cars are always clean, the customer service is great, and customers never have to wait a long time.
Most Recent Reviews
June 2026
Love him and Avis//budget!! Only place I rent cars. 🚗 thank you for years of service
April 2026
I mean, what is this? Is there a car rental place anywhere that provides this level of care and attention? I have to say, Avis at this location truly does it right. They clearly value something called customer service and they deliver it exceptionally well.
April 2026
Great service, Wally was great help! 100% recommend working with him
More Comments(176)
You May Also Like
- Kalamazoo, Michigan
