Cole Nissan in Kalamazoo, MI, is known for its friendly and helpful staff who prioritize customer satisfaction. Customers appreciate the knowledgeable and transparent service provided by salespeople, especially highlighting individuals who go above and beyond to assist with car purchases. Many reviews mention a positive experience with staff members who are patient, friendly, and willing to work with customers to find the perfect vehicle. The dealership is praised for finding vehicles that meet customer needs and making the process smooth and comfortable. The staff’s dedication to providing a great experience has earned them high recommendations, with some customers noting that staff members even made the kids feel welcome. Overall, Cole Nissan offers a progressive approach to the car business, emphasizing customer care, transparency, and a friendly environment that encourages loyalty and repeat visits.
I was there with two Vietnamese girls they were very helpful and understanding and worked with us with ease, Make sure everyone understood everything took the extra time they needed for their customer
October 2025
Johnathan moore was super helpful and I definitely recommend him for any car purchase. Very friendly and a great experience
October 2025
John helped us find the perfect car for what we needed and was very knowledgeable about all of the cars in stock. He was very transparent about the whole process and did not push us into any uncomfortable situations. Thank you so much John!