CubeSmart Self Storage in Kalamazoo offers clean and well-kept storage units with easy access and a very clean facility. The staff is noted as being very nice, knowledgeable, and helpful in finding the right unit, making it a convenient one-stop shop. The location provides a clean entryway and generally clean units. However, some reviews mention issues with 24-hour access due to a malfunctioning side door, an inaccessible and dirty bathroom, and occasional concerns about other customers' behavior. While there was an instance of being overcharged after conflicting information, the overall experience leads many customers to state they would use CubeSmart again for affordable self-storage solutions.
Honestly, It's a Storage Facility. It has been exactly that since I first got the unit. I've always had a great expariance with them because I've never had any issues. The staff is always pleasant and respectful; definetly deserves all the stars.
November 2025
Staff is very nice and place is kept very clean. Only removing a star because the side door doesn't open even though the keypad screen displays my name and the door chimes. So I haven't had 24hr access which has been a bummer
November 2025
Was told one thing over the phone and was another thing in person which lead me to getting over charged, strange people camped out….
