Family Dollar at Kalamazoo, MI is a store for convenient shopping and everyday savings with a wide variety of affordable essentials. The store has been beautifully remodeled. Shoppers can find groceries, cleaning supplies, seasonal items, and much more, often with fun displays like Christmas decorations. Savings are available through weekly deals and Smart Coupons. However, the store frequently suffers from serious staffing issues. It is common to find only one lone employee working all day alone. This single worker must greet customers, help locate items, handle checkout, and manage incidents like spills, leaving them unable to clean or stock shelves properly. This leads to shelves sometimes looking a little bare. The problem is attributed to management's lack of support, not the hardworking employees. While checkout service is often pleasant and lines are usually not long, the expectation for one person to run the store is viewed as unacceptable. Hopefully, this is an isolated incident, but management needs to provide more support and workers, especially when trucks arrive, to properly staff the store.
