Gerber Collision & Glass in Kalamazoo, Michigan, is a reputable auto body repair shop that provides quality collision repair services. The business is known for its industry-leading National Lifetime Guarantee, which covers repairs as long as you own your vehicle. They repair all makes and models and offer free written repair estimates. Customers have consistently praised the business for its great customer service. The staff is described as polite, responsive, patient, and personable, going the extra mile to assist customers. The repair process is efficient, with one customer receiving a quote from their insurance in less than two weeks, which is considered a great turnaround time. Despite a few minor issues, such as glass left in the trunk after a theft, the overall customer experience at Gerber Collision & Glass has been positive. Customers appreciate the excellent communication throughout the repair process and the high-quality work. The business is highly recommended by satisfied customers, who express that they would use their services again without hesitation if needed.
This experience (other than being without my vehicle) was absolutely phenomenal. The staff at the Stadium Rd. location are knowledgeable, helpful, and very friendly. Text alerts are provided along every step of the way (not intrusive), and the dropoff and pickup was seamless. Kudos to that team - great people!
November 2025
Beyond friendly. Great communication. Fixed/replace my driver side doors. Can’t even tell it ever had an issue. Car hasn’t been this clean since it came off the line
October 2025
They was very patient with me and went above and beyond. Windows and trunk lid was placed perfectly, paint was flawless, and have no issues with service at all.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
