Mattress Firm Kalamazoo offers a wide selection of high-quality mattresses from top brands like Sealy, Tempur-Pedic, and Serta. The staff is friendly, helpful, and knowledgeable, taking the time to explain options and assist customers without pressure. Customers appreciate the excellent service, reasonable prices, and the store’s commitment to customer satisfaction through guarantees like the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. While delivery may take a few days, the staff ensures a smooth experience, including helping load items into vehicles. Overall, shoppers have positive experiences, noting the helpfulness of the staff, good prices, and the store’s dedication to helping customers find the best sleep solution. The store aims to make every visit simple, friendly, and focused on providing the best sleep possible.
The employees at the Kalamazoo Mattress Firm have been extremely helpful and professional in all aspects.
November 2025
I was able to get my bed and adjustable frame at a decent price. Gavin was semi knowledgeable and answered my questions to the best of his ability.
November 2025
I’m so glad Khyreef was working when I bought my mattress. He answered every question with honesty to help me find the perfect mattress. Very satisfied with the whole buying experience. Thanks Khyreef!
