2nd Impressions Upscale Thrift Store is a popular Kalamazoo shop offering a wide variety of items, including a charming boutique area. Customers appreciate the friendly and helpful staff who go out of their way to assist, such as helping with disassembly or finding the right item. The store features a mix of reasonably priced and higher-end items, with many high-quality thrifted finds. It is considered a neighborhood staple and a fun place to browse, with some surprises along the way. While most reviews highlight positive experiences, one customer noted that prices have become too high for their budget, making it difficult to shop there regularly. Overall, it is known as a hidden gem with a little bit of everything.