United States Postal Service
USPS,
Post OfficesHours:
167 N Drake Rd, Kalamazoo MI 49009 Hours
About United States Postal Service
The United States Postal Service has received positive feedback for its customer service. Many customers appreciate the helpful and kind staff who go above and beyond to assist them. For instance, one customer highlighted the efforts of Sheldeen and Jason, who helped retrieve a package that was not delivered as requested. Another praised Stephanie for her patience and support while applying for a passport, making the process feel easier and more comfortable. Additionally, a customer noted a quick and efficient experience, emphasizing the kindness of the staff. The service provided during passport photo appointments was also commended, with staff ensuring that all necessary information was covered. Overall, customers recognize the challenges faced by USPS and appreciate the hard work of its employees, who strive to deliver a positive experience despite the pressures they encounter.
Most Recent Reviews
August 2025
Very unprofessional staff and we had to wait for a long time just to mail in stuff. Not to mention the mail hold orders not working as they intended.
August 2025
Nice enough, however, I’ve only ever seen a single person working with lines out the door during peak busy times throughout the day.
August 2025
Waited in a looong line just to asked for a change of address form. She closed down for 10 minutes, came waddling back, opened back up. Could not have cared less or even tried to be pleasant!!
More Comments(104)
Nearest USPS Stores
- Kalamazoo, Michigan
