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March 2024 by John M
They delivered my most important piece of mail for the year, to the wrong address. Went to the counter today, and the clerk forced me to fill out an unnecessary form, then disappeared in the back. And seemed so stupid and unhelpful, that I left and went to another post office. Where do they find these people?
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January 2024 by Vida Wilson
I have only ever had positive experiences at this location. As a small business owner who shipped items regularly, I have had a lot of visits and no issues. It's been easy to drop off packages and grab needed shipping supplies. I haven't had to wait in line too often, but I will say that can take awhile depending on the time of day, they seem to have limited staff.
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December 2023 by Madeline Chudy
I have been trying to call their office for 3 days straight! And no answer. We use the pickup services provided by them and our scheduled pick up hasn’t been picked up in days. We had to go to another branch just to pass along the message that our packages are still sitting there. Don’t bother trying to call them just go right in because they will not pick up …. Ever.
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August 2023 by Sheri Beth Dusek
They continuously deliver our business mail to the wrong address and leave out going mail in our box for days. The supervisors are very nice when you call and things get better for a couple weeks then the whole cycle starts over again.
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August 2023 by Holden Bassett-Alee
Always ridiculously slow service and a line of customers. Friendliness is hit or miss from the staff. Today I was inline for 15 minutes and there were 6 people ahead of me. After 15 minutes, there were still 6 people before me. I left. Avoid at all cost.
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June 2023 by Carly R.
Horrible post office. My zip code is 49508 and my packages are constantly getting returned back to sender even though my address is correct. This post office is impossible to get ahold of.
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May 2023 by L Ham
I know there are bad reviews about this location and hope they can correct whatever gave this location those but speaking from my own experience on 4-12-23...they did a good job. Starting from Dominique over the phone who was patient and courteous in answering my questions and in-person with Erica during drop-off. In-person there was no wait at 4pm and was greeted quickly and given the supplies needed to complete my package mailing. Always room for improvement with any business but during my interaction with this USPS location...they shined!
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April 2023 by Marti Birdsall
They lost a check that is badly needed and still won't look for it.
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February 2023 by Sarah Reese
Years after posting the initial review, I continue to have issues regarding delivery with this location. This is now the 3rd time stuff has taken so long to be delivered I missed deadlines mentioned in the mail. There is no excuse for that.
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December 2022 by Jenna C.
Hussein was very helpful and patient to everyone who walked through the door and made my package return a pleasant experience!
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December 2022 by clear as water
Horrible they never answer answer the phone. I hate to drive all the way there just to ask one simple question that can be answered over the phone.
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December 2022 by Lucas Holwerda
The employees at this branch are always helpful and diligently work to help you process anything anything as quickly as possible.
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August 2022 by Brian B.
Still better than the 44th street location, but now they only have one man doing customer service who can barely speak English and has to wear a mask (without covering his nose). Most people cannot understand what he says (because of the mask and/or his accent), and with increases the time it used to take to drop off things to be mailed. It is sad that the new lady that was here the last time I dropped off stuff is not working the counter as she did a great job of keeping things moving along.
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July 2022 by iron sheep00
Packages arrive damage. Mail with different names get delivered. Can't get ahold of them via phone. No accountability. Just a lawless government organization funded by tax dollars. Hope you don't live in this area.
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April 2022 by Simon B
My mail with laptop is lost even having right address, thief I am going to find you anyway because I have bug inside that packet better you delivered those packet or you may go to jail for years.
