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June 2025 by Vicente Vasquez
Great customer service. JWilliams is great guy, he made purchasing a new vehicle a smooth and easy process. 100% recommend branching with Case Credit Union.
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June 2025 by sandra Cain
Brian, you went above and beyond! I’m leaving with what I wanted plus knowledge and tools to continue to improve my credit score. Thank you!! Great appt!
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June 2025 by Mujay Qatum
⭐️⭐️⭐️⭐️⭐️
Kyle is hands down the best banker I’ve ever worked with. He’s incredibly knowledgeable and always takes the time to explain things clearly, making complex financial decisions feel easy. What sets Kyle apart is his perfect balance of professionalism and a personal touch—you truly feel like he’s looking out for your best interests. Whether it’s answering questions, offering advice, or helping with accounts and loans, Kyle goes above and beyond every time. Highly recommend working with him if you want someone who genuinely cares and knows his stuff!
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June 2025 by Poncho
Amazing custom service, Kyle helped me with an overdraft protection and it couldn’t have been easier and pain free
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June 2025 by Journie Grant
My husband and I love the W. Saginaw branch. Since day 1 of joining Case Kyle Hurd has been above and beyond amazing and helpful. Communication has been amazing on all transaction we have had with them.
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May 2025 by Andrea Watters
We love CASE! Brian was so helpful and full of knowledge! 10/10 recommend!!
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April 2025 by Nate Funnell
After 5 years and being ahead of all loans I've had and get nothing but trouble with a simple auto loan. Will no longer be doing business. Other places want you they don't think they HAVE YOU!
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April 2025 by Pao Vue
It's a convenience place to go and banking at ATM
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March 2024 by Trent Varva
Unhelpful customer service. While technically correct in their responses (thus a 2 not a 1) no effort to be actually helpful or understanding through difficult transactions.
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January 2024 by Ski Aldridge
Customer service is terrible........! I've never been to a bank where there is never enough bank tellers and management walks around or sitting doing nothing. 0 stars
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January 2024 by Mary Avery
My credit union since forever
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December 2023 by Fritz Carlson
Although this bank is normally busy, there is one employee that stands out to me one of the best and that is Heidi. I’ve seen her at another case bank and she helped me buy a new truck. She is a wonderful person and she’s a valuable asset to that company. I prefer to only deal with her when I go to Case Bank if she’s there. She always has words of encouragement even when times are hard. Thank you for employing people like this.
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November 2023 by Christine Servis
Only a few locations and $11 to replace my card that had a defective chip. But overall I love my savings acct that acts like a chkng. I cannot overdraft ever and no fees
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April 2023 by Vergie Pearl
I LOVE CASE CREDIT UNION! because they care about their members. I recommend them to everyone I know that needs help and needs a credit union. The West Saginaw Team is awesome. Julie Teed is awesome at any branch she goes to. They have helped me, my friends and family tremendously. Kelli in the lending department is wonderful as well.
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April 2023 by Marc Van Gulick
So last year 2022, case upgraded some of their ATMs you can get more than 20s The one here had options for 50s 20s 25s ones I can't quite remember there could have been hundreds but not that rich ???
