LaFontaine Ford Lansing is committed to providing excellent service and a positive experience for customers. The staff is personable, helpful, and respectful, making sure questions are answered and needs are met. Customers appreciate the quick and efficient service, whether for routine maintenance, mirror replacement, or computer resets. The dealership shows enthusiasm in helping customers find the right vehicle and strives to make the process smooth and satisfactory from start to finish. Many customers express their willingness to recommend LaFontaine Ford Lansing to friends and family, highlighting their professionalism and dedication to customer satisfaction.
Sierra was very helpful, gave us all the information upfront. It really made the decision easier
August 2026
Fast, friendly service from the Service Dept. Service Advisor, Jessica, was awesome! She kept me informed of the work (updates/recalls) being performed on my truck. Work took less time than I expected. Also, loved the video I received from the technician working on my vehicle!
August 2026
I was greeted very friendly, everything was very organized and not chaotic. I was told it would take about an hour and was completed in 45 mi. Highly recommend them!
