Lansing Board of Water and Light
Hours:
1201 South Washington Avenue, Lansing MI 48910
Hours
About Lansing Board of Water and Light
Lansing Board of Water and Light is noted for having very kind, helpful, and top-notch staff and linemen. Customers report excellent, pleasant, and professional communication over the phone, with live representatives available to answer questions quickly and resolve issues. The utility is praised for being easy to work with, coordinating effectively, and completing repair work promptly. However, some customers experience website glitches and occasional billing or payment issues. Overall, many find it provides a much better experience than other utility companies.
Most Recent Reviews
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September 2026
I have zero power. I didn't even get a shit off notice. Shut lancing bored of water and power down, like they shit of my electric, there website never shows when their is an outage so they can save face
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July 2026
I called with an issue about starting service, and the customer service representative, Megan, was very helpful!
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July 2026
Another summer heatwave? Well, get ready for a power outage with a 72 hour resolution time! This is so fun, we should do it every year! Oh, wait - we do!
More Comments(75)
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