Serra Lexus Lansing is known for providing a fast, convenient, and helpful experience for customers looking to buy or service their vehicles. The dealership offers a wide selection of new Lexus models, such as the GX 460 and RX 350, as well as pre-owned Lexus cars, trucks, and SUVs. Customers appreciate how easy it is to find detailed vehicle information, making research simple so they can enjoy their purchase. The staff at Serra Lexus Lansing is consistently praised for their kindness, helpfulness, and professionalism. Sales professionals like Ron are highlighted for going above and beyond to meet customer needs, even working on their days off to ensure a smooth experience. Many customers feel confident recommending the dealership and its employees. Service visits are also highly valued; employees like Jeff provide helpful assistance, and the team ensures inside and out cleaning along with routine maintenance like oil changes, tire rotations, and fluid fills. Overall, Serra Lexus Lansing is recognized for its excellent customer service, friendly atmosphere, and dedication to making every visit a positive experience.
Good people good price Nice vehicle see you next year
November 2025
Caleb is fantastic ! He is affable and polite and is always our go to man for our Lexus purchases over last few Years.
November 2025
Bob and I can’t say enough great things about your dealership!! EVERYONE was extremely kind! We were in and out in an hour even when we needed additional assistance ( new wiper blades). The crew kept us informed and workmanship is excellent! We are so very pleased with our car and all of you!
