O'Donnell's Auto and Truck Repair West is a trusted auto, truck, and fleet vehicle repair shop in Lansing. The shop is known for being the most honest auto service, with a passionate and patient crew that provides great customer service. The team of ASE certified technicians is extremely knowledgeable, offering high quality repair for all types of vehicles. They are phenomenal, going above and beyond to help customers, especially in stressful breakdown situations. The shop is praised for its fair and reasonable prices and for being extremely honest and transparent about repairs. They take time to explain issues clearly, help prioritize repairs, and even teach customers about their cars and minor fixes. Their care continues after the service, as they contact customers to ensure everything is going smoothly. Customers strongly recommend them to anyone in the area for true and honest auto care, noting they are true heroes who make people feel safe and reassured.
Customer service is great. The only company I’ve ever heard of to contact you after to make sure that everything is going smoothly. These guys care about the work they are doing.
June 2025
They are very passionate and patience. They answered all my questions and explained the best actions for my car. I would definitely recommend taking your car here
February 2025
Robert was very professional and took care of the issue with our truck and it was ready for us when he said it would be. Great service! This is the place to go!
