O'Reilly Auto Parts is a reliable and customer-oriented automotive parts store. Customers praise the helpful and polite staff, such as Brad and Rebecca, who take the time to ensure they get the right parts and even offer to install them for free. The store's wide selection of parts, including hard-to-find gas caps, sets it apart from competitors. The manager, Rob, is described as a valuable asset, providing fast service and always being willing to assist with large orders. Overall, O'Reilly Auto Parts is a go-to destination for customers seeking quality parts and exceptional customer service.