Public Storage in Lansing offers convenient and affordable storage solutions with no commitment required. Customers can reserve their unit online using the eRental option, allowing for a quick move-in process. The staff, especially the manager, is known for being helpful, friendly, and patient, providing personal attention and answering all questions to ensure a smooth experience. The location has been praised for its security measures, which customers feel are top-notch. Many tenants have used this facility over the years for storing belongings during moves, appreciating the ease of the move-out process and the thoroughness of service. Staff members are often described as personable and accommodating, assisting with transferring units and saving money. While some experiences vary, overall reviews highlight positive interactions and reliable service. However, there are occasional issues, such as unauthorized charges reported by a former customer, leading to legal action. Despite minor setbacks, the business remains a neighborhood spot where customers feel cared for and secure in their storage needs.
Beth was fantastic, so friendly and helpful.and kind she really me alot i rate as a 10
August 2026
Used the storage facility for my childs things from MSU for the summer and was extremely happy with the facility and service. Will definitely be back in Spring after school is done.
August 2026
Came to check out of one of my storages and Franz was definitely a big help… Couldn’t fit everything in the U-Haul truck so I still have one here but Job done in customer service is awesome…
