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August 2023 by Tiffany Lowery
I recently stayed at this property for multiple nights for a work trip. I had a great newly renovated room and all the staff was welcoming. Overall, I had an great experience! Will be back again soon!Rooms: Rooms had new hardwood floors and new funiture.
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August 2023 by Meghan G
Place seems well taken care of and they are always on top of getting something fixed! Management and staff are also very friendly, overall lovely place!
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June 2023 by Michael Johnson
No continental breakfasts even though it says soNo price matchingParking lot is full of potholesWorkers have crappie attitude'sNearby activities: Mall , gun range , Funtime, zapzoneWalkability: Horrocks, Walmart, furniture row, bobs furniture ect,Food & drinks: Denny's, the tangy crab ?, burger ? king ?,cracker barre,l McDonald's
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May 2023 by Alex LaBlanc
The room smelled like a wet dog. It was room 111. Upon checking in, they either double booked my original room of 131 or it was a communication error between the staff. I'm curious if that room smelled any better since we never got to go inside. Only once they key card failed to let me enter my room. It was not that big of a deal since all it took was a new card, which was pretty quick. I just wanted to let you know that if a free breakfast is part of the reason you book a place, they DO NOT have free breakfast. Every day they will tell you "unfortunately we didn't make any today, but there is some nutrigrain bars and coffee if you like." Although it was a little annoying that free breakfast was not available since I was under the impression that it was and the pictures on their website were misleading, the staff was friendly and I didn't have any other issues. (Considering I was only there to sleep and shower)Nearby activities: There is shopping next to Red Roof Inn within walking distance. It's about a 10-minute stroll to a huge grocery store. I didn't buy much, but it seemed like fresh quality product that they had there.Walkability: There is a Burger King and a grocery store nearby within walking distance. Didn't do too much walking around the area, but it seemed like if you wanted to go for a walk, you may do so.
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April 2023 by Yaya G
This hotel works with the Eaton County Police Department and gives them the information of all guest. In the late night early morning hours you will hear banging on the door of people they found with arrest warrants. Red roof is working with big brother and less safe than tik tok. 0 starts highly recommend NEVER staying at any Red Roof.
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March 2023 by Christina Lake
This was a last minute check in due to weather. Although we were happy to be safe off the highway with the snow storm, the room was awful! The room stunk like wet dog even spraying freezer throughout the room. We were also charged double the price shown online! There is NO continental breakfast either which is shown online as having. The lady at the front counter actually laughed at my husband when he asked. Needless to say, we will NOT be back here again. We will brave the roads instead of staying here again.
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March 2023 by Regina Owan
I travel a lot and this time, I need convenient and affordable place to stay. Red Roof Inn had made it happened for me!Feel like home;I enjoyed all the stuff from the front disk for she has knowledge of the area and she will give you map and direction, to where you can go for food and groceries you may need. And with her lovely welcome smile; along with the cleaner stuff they were always willing to make sure I have what I needed for my stay and willing to keep the room clean. I was even help to have my car clean from snow.Friendly, fast, easy, convenient, affordable and peaceful!Thanks you!ReginaThanks for all your kindness!
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January 2023 by Naomi Amanita
This was under the sheets after I pulled the sheets off because of soemthing crusty on them. The yellow stuff on the mattress...also crusty YUCK. The maids need to step it up or they need some help because I've seen gross stuff at this location before but nothing to this extent. It's not hard to wash off a mattress or sheets for that matter and it shouldn't be hard to check your employees work and maybe have higher standards for them .
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December 2022 by LaTricia Davis
The rooms are so nice now! I remember the old place and boy have they improved!! We needed a night out and this place was great. Quiet, right off the highway, and the open shower was hot and refreshing!Rooms: They don't have a tub but the open shower is nice. It was quiet and very relaxing.Nearby activities: It's a quick drive to movies, mall, shopping, the riding stables, and the highway to get everywhere is a block away.Food & drinks: If you can't find something to eat withing a couple mins drive then you can't be hungry. From McDonald's to Dennys to tangy crab. From kroger to Walmart to horrocks. It's close to this place!!
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December 2022 by Ryan Yates
The lady at the desk was kinda nice I guess. BUT I FOUND TWO COCKROACHES the ice box had water in it dirt in every corner and crevice. Pop bottle under my bed pop tart wrapper and bunch of dirt under them both. it freaks me out thinking I probably had dirty towels too. Gets a new room that was slightly cleaned and I find a stink bug. It was disgusting the health department needs to see this atrocity.Safety: Disgusting, unsanitary, and they should feel ashamed. Close down rooms and thoroughly clean them and if you cant rent out rooms until that is done so be it.
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December 2022 by Renae J. N. E
We had to be in Grand Ledge for 2 days so we spent the night at the Inn. Everything was very clean, The only thing that ruined it was the people on the other side of the adjoining door to our room left their TV on quite loud all night. My husband did not get much rest at all.
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October 2022 by Jon Hanning
The room was clean, but old and run down. I didn't mind that at all, but there was practically a riot in the middle of the night two or three times. People banging, threatening, cursing. Lots of folks gathering in the parking lot through the night. Never again!
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September 2022 by Dee Dee
Hotel that was listed on the site (Red Roof Inn) should have been considered a motel because it's looks old, and run down. It's trashy. Also, The bathroom sink and tub were stained and dirty.7412 W Saginaw Hwy Lansing , MI 48917
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August 2022 by Nancy Coleman
The staff at the Red Roof Inn Lansing West are so helpful! We had a friend staying there for an extended time. They walked his dog and even bought him some food when he got into his dog food! They are kind and caring. The rooms are clean and the location is great. Thank you so much! Nancy Coleman
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August 2022 by Albert Cheung
A terrible and hilarious experience. People found in the room we were assigned, a new room was assigned but it was murky and a crack found in the middle of basin. Assigned the 3rd room but it came with one King size bed instead of two queen size beds requested in our booking. Had received an apology letter from their GM after I gave a poor review on the hotel booking portal. Interesting enough, this review never show up.
