Red Roof Inn Lansing West - MSU offers a welcoming and comfortable stay with friendly and helpful staff. Guests appreciate the great customer service and the cleanliness of the rooms, which are always fresh and well-maintained. The hotel’s convenient location is praised for its proximity to a variety of amenities, including Burger King in the parking lot, Horrocks Farmers Market next door, and Walmart about 5-10 minutes away. The staff is caring and attentive, especially when it comes to guests traveling with pets, ensuring their needs are met and treats are provided. The hotel is also appreciated by those who rely on public transportation, thanks to its walkable location near the bus line. While some guests note occasional issues with cleanliness and unpleasant room odors, overall, many find the experience positive and feel welcomed and valued. The staff's kindness and attentiveness contribute significantly to the pleasant atmosphere, making it a preferred choice for repeat visitors seeking a friendly and comfortable place to stay in Lansing.