Red Wing - Lansing, MI offers a top-quality shoe and boot shopping experience centered on customer support and expert guidance. Customers praise the knowledgeable staff, who quickly identify the right fit and help select the best footwear for their needs. Many reviewers highlight the personalized service, with staff accurately measuring feet and explaining how different boots can impact comfort and body support. The store is known for its quick and easy process, often providing fitting solutions in just minutes, whether customers need work boots, waterproof footwear, or replacements for worn-out shoes. The staff's expertise ensures customers leave satisfied, with some mentioning that they found the perfect pair after trying several options. Red Wing also provides ongoing care, offering free oiling, lace replacement, and shoe repair to maintain the quality of their boots over time. Customers who have purchased work boots for jobs at companies like GM appreciate the thorough assistance, especially when preparing for new work environments. Overall, the Lansing store is praised for its friendly, knowledgeable service, efficient process, and dedication to helping customers find comfortable, durable footwear tailored to their needs.
Staff here treat you like your spending 300 bucks on boots.They are very attentive to each customer.Just dissapointed that tough toe went up so high.I think should be twenty bucks like it used to be expecially if you bought boot there
June 2024
Stopped in today after I left my boots at home, let them know what I was working using a work voucher and how much I was working with and they were able to get me set up and out the door in about 10 minutes, great service.
May 2024
Expensive, but you get what you pay for, plus all the extra services they provide.
