“Truly wonderful craftsmanship and expertise, well beyond strictly shoe repair. They repaired the border trim of my Louis Vuitton backpack, not only to perfection, but also quite promptly. Additionally the staff is incredibly honest and personable. Overall, if I could give 6/5 stars I would.”
“Second time we have shopped there. And Rashard was awesome. He helped my son find pants to fit him knew exactly what size. It helped put my son's anxiety of being a bigger person knowing that Rashard remembered him from before and was not judgemental at all. That made the shopping experience so much better. He is the best associate you have. Will do business again there and hope Rashard is there.”
“Shout out to J.Jill at Eastwood for searching multiple stores to find the right size puffer vest to replace the one I bought in the wrong size at 60% off online. Found it in Ann Arbor just before it was about to be packed up and sent back to corporate. Many thanks to staff at both locations for helping me get what I wanted. I appreciate the extra effort! Great customer service at both stores!”
“I wore Red Wing boots exclusively when I was working. I retired 11 years ago and fulltime RV I had no need for boots I lived in sandals 90% of the time. I have now moved back to Michigan and needed waterproof boots. I went to the Lansing store on Saginaw Rd and had a very knowledgeable sales person Ian McEwan assist me. He did a outstanding job at explaining every question I had. I will definitely return and ask for his knowledge in my next purchase.”
“The employees were friendly and very accommodating. They both helped me find the sizes and colors I wanted in multiple brands. Prices were reasonable! I will purchase again.”
“I tried hard but couldn't find the place to submit a review on the official website so I came her to leave this comment. Elise C, a desk associate at ANN TAYLOR store in Lansing, MI, she gave me the best ever customer service on Feb 29, 2024. I came to the store with over 10 items ordered online for return. I jut like purchased different styles with two sizes for each in one order so I can try out which works best at home and return items that I don't want easily. Elise was really patient to me. Their computer system didn't recognize my order even though we tried to put in phone number, credit number, order number, etc. Elise looked into my order confirmation email and manually changed the price in their system based on the price listed on my confirmation email for every single item that I wanted to return to make sure I receive the correct refund. I was thinking this process may take a half hour but she was so excellent and completed the whole process in 10 minutes. She explained everything very clearly to me and showed me what exactly she did on her computer. She also mentioned the better deal in the store so I can get some money back by returning the items that I decided to keep and rebuy them with discounts. She was so patient and friendly. I really hope the company can recognize this great person and shout out for her!”
10AM - 8PM
3034 Centre Blvd, Lansing
Shoe Stores
“The staff who helped me tonight went above and beyond in helping me find an outfit for a wedding at the last minute. They even steamed the dress for me and picked out jewelry to go with it!”
“My grandmother really likes the shoes that they have here. They have really nice new shoes for discounted prices that suit her needs and that makes her really happy. Plus the people there are really helpful and genuinely friendly toward my grandmother and I. We will diffanatly be coming back ☺️”
“I shopped and found some great deals. They are eager to answer your questions or help you find the perfect shoes, slippers, or boots.I walked out with 4 pair. They are genuinely friendly and helpful.”
“Man I just love this place. She literally has EVERYTHING. I also like how she catered to my specific needs and had items she thought I’d like before my arrival. Definitely will be supporting this young lady”
“So much to choose from!! But I found a pair of shoes in 5 minutes flat! The more I looked around, the more I wanted to shop!! Clean & organized, bright & the checkout staff were fast & efficient”
“Visited the Boot Barn in Lansing for the 1st time today just to "look". We ended up leaving with a pair of boots, 2 hats, a belt and 2 shirts. The staff was very friendly and helpful, especially the manager Vynette. The store was nice, clean and orderly. We will definitely be back!”
“Love shopping here have shoes and clothing for the whole family . Prices are fair never had a pair of shoes fall apart the clothing hasn't ripped or faded yet . Id recommend shopping here for clothing and shoes . Staff is friendly greets you when u walk in . Will ask you in you need them to get something for you but aren't pushing you to buy anything you don't want too . I will continue to spend my money here on all my families clothing and shoes . Thanks snipe's you guys are ? . See ya soon .”
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“Great place. I was getting my first suit and I’m not very familiar with this world. However, the moment I entered the store everyone was happy to help. Ladd took the time to explain everything to me from A to Z which really made me to trust his judgment with suit choices. I just got the suit and it’s perfect. It’s the first one and I’m happy to have it from Kositchek’s. Definitely coming again for my next one.”