About Lansing Medical Supply | University of Michigan Health-Sparrow
Lansing Medical Supply | University of Michigan Health-Sparrow is a medical supply store that offers a wide range of products and excellent customer service. The staff is consistently described as helpful, patient, and professional. One customer praised the staff member Dia for her exceptional customer service, even going so far as to call the customer's doctor's office to confirm something. Another customer, Trent, went above and beyond to assist a customer after business hours, ensuring their medical equipment was working properly before a family vacation. The store also carries hard-to-find items like non-loop therabands, which one customer was able to purchase conveniently by the yard. Overall, the reviews highlight the store's commitment to providing quality products and exceptional customer care.
Long wait, kept guessing what was taking so long, couldn't take care of business. Staff gave inaccurate information. Very frustrated. Took back my prescription and left. U-M Sparrow is a joke!
August 2026
Good luck and hope you're not dying. These people are completely clueless. I have 9 months of notes attempting to deal with people's whose jobs should immediately be replaced by A.I. which would be more responsive. If there were zero stars, that would be the better choice.
August 2026
I get an automated call it transfers me to sparrow medical supply and when the person answers they said hello I talk and right in the middle of me talking they hung up. You guys need to get off the automated crap and get your stuff together
