U-Haul Moving & Storage at Waverly Rd offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also access portable U-Box containers, moving help services, hitch installations, moving and shipping boxes, propane, and online reservations. The location is known for its clean, well-stocked facilities and convenient hours, making it easy for customers to find what they need for local or long-distance moves. While many reviews highlight positive experiences with friendly and helpful staff, some customers have faced issues. One customer experienced problems with their storage unit, including unauthorized contact information changes and autopay issues, which required multiple visits to resolve. However, they appreciated the help from a staff member named Vicente, who was kind and supportive, and their manager who assisted in correcting the account and removing a late fee. Another reviewer praised the store for its excellent customer service, especially after a negative experience elsewhere. The staff was described as kind and attentive, making customers feel heard and cared for. Additionally, a customer appreciated staff member Christopher for his quick and helpful response when a reservation needed to be changed. Overall, the location is recognized for its friendly staff, good selection of supplies, and commitment to customer satisfaction.
Everyone at this location was absolutely wonderful and I loved interacting with them. They do a wonderful job.
November 2025
Quick and easy truck rental for a local move! Unfortunately we needed the truck for multiple days so it was a bit more expensive for us (understandably so).
We had our kiddos with us and the worker kindly pulled the truck around front for us when we picked it up. Very thoughtful!
October 2025
CJ is a gem!! My son had difficulties with help (a friend) that failed to show up. CJ tried finding him help and added some time so my son could get his mattress. What a kind young man! Rare breed anymore. Thank you CJ!!!!
