Walgreens is a pharmacy where customers can refill prescriptions, shop for health and beauty products, and print photos. The pharmacy has specific operating hours throughout the week. Customer experiences at this location vary. Some encounters are frustrating, with reports of difficulties getting prescriptions filled, long hold times on the phone, and items being unexpectedly unavailable, which customers find unacceptable. Staff can sometimes appear extremely busy, run ragged, and unsupported. However, there are also notable instances of excellent service. Some staff members go the extra mile to fix issues, demonstrating gracious, charming, efficient, and helpful attitudes even when outnumbered by customers. While some feedback blames management and corporate more than the staff, other reviews strongly encourage recognizing and rewarding exceptional employees. The overall sentiment is a mix of criticism for operational shortcomings and praise for individual efforts, with a call for the business to do more to serve and help customers consistently.
One of the worst pharmacies I have ever used. They hardly ever answer the phone. When they do they "accidentally " hang up on you. All I can say is just use a different pharmacy.
February 2025
Horrible pharmacy. Always out of basic prescriptions. Medicine is never ready when they say it will be. There's always a long line. Employees are very rude. Poorly managed all around. Can't wait for the new Sparrow pharmacy to open
February 2025
No customer service whatsoever. No concern for a person's wellbeing. No concept of being polite. Employees are liars who say they'll transfer you and then they hang up. Don't waste a second of your time!
