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“This was such a great experience here at this Total Wireless location. The customer service was amazing. Shout out to the phone rep who assisted me Tommy the Terrific. Did I mention the deal I received…WOW!! I am totally impressed! GO TOTAL WIRELESS & TOMMY 2!!”
“Hi Everyone! Had to post a thankful review on Google for these Guys, 1st time customer. Bought a gently used Galaxy S10 from Khalid he helped me buy placing a screen protector on my new phone as a new customer. The price is competitive, but the warranty helps most. Because that in itself helps me know that I can add my phone provider to this phone! Just bought a marketplace phone for $70 and it wasn’t supported by my service. Ughh! Come be a new customer.”
“Ronnie was very knowledgeable and was able to assist me with my iPhone upgrade 11/25/25. They had the iPhone I wanted in stock so I was able to go back today and upgrade my mother’s phone with Ronnie.”
“The staff's attentiveness and efficiency truly made a positive impact on my experience. It's clear that a high level of care and professionalism is prioritized here. Thank you for making my experience so enjoyable.”
“#1 place to go for a phone the people are nice helpful and more than willing to do what they can to make sure you get what you came for they really looked out for me and my son I'm now a at&t man special thanks to the wyandotte store they are the best!!”
“Thank you Daffney for your Excellent customer service. Your calm tone helped me out tremendously in unlocking my phone. En este lugar te ayudan cordialmente. Excellente servicio!”
“I stopped in on my lunch break. Milly was very informative and efficient. Polite and helpful. His coworker chimed in to help answer questions. Process was smooth.”
“I was very satisfied with paying my bill at the AT&T store on Greenfield Road off Warren Avenue. I had a great experience using their kiosk machine. The representatives were very kind, helpful and knowledgeable. I will go there again to pay my bill. I guess be them a 5 Star. I recommend them to my family and friends.”
“We want to thank and each every one of you guys for letting us know how much you appreciate & value our store. We’ll continue to provide the best customer service possible. Thank you all!!”
10AM - 11PM
6444 Greenfield Rd, Dearborn
Mobile Phone Accessories
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
“This store is a Union staffed store represented by the CWA. Jeff did a really fine job of working with my family and getting us new phones with their most recent 15 plus promotion they were running. Everything was very smooth! Ask for Jeff!”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
9:30AM - 7PM
18440 W Warren Ave, Detroit
Mobile Phone Accessories
“This is by far my favorite Metro location. I've been to many different locations over the years and so many just rip you off, you're stuck waiting forever, they're constantly trying to upsell, etc. At this location they are totally up front, they tell you exactly how much everything is, which matches the listed prices, there's no hidden unpleasant surprises - they tell you the activation price, phone, service, etc. Not only that, they always let me know when there's a promotion that's applicable, and I've gotten some great deals. They're always very professional, timely, and efficient. 10/10”
“Very affordable and low prices on iPhone phone cases PlayStation chargers and all phone needs great customer service and I can confidently say that it has quickly become my go-to spot for all things mobile. From the moment I walked in, I was impressed with the level of service and the extensive range of products and services they offer. Whether you’re looking for a new phone, accessories, or need your device repaired, this store has it all.”
“Fast, efficient, and great service! He gave me a great deal fixing my iPhone XR and had it done within 10 minutes! Definitely stop here if you need your phone fixed in a hurry ?”
“Great service (DEE) was the best she was taking care of 6 customers different phones at the same time and everything was done fast and perfect
the other employee (Tall skinny long hair) was helping one customer, 2 minutes before closing and she still taking care of me, my wife and 4 other people.
Thank you so much for all your help and hard work(DEE)
Need more Great people like DEE”
“Hands down a wonderful experience. My autistic brother phone stop working today and I needed to get him a phone asap. Originally went to the location on wayne road but the guy at the store seemed very off putting and when I mentioned what I was looking for he seemed as if he didn't want to be bothered so we left. Went to this inkster location and Q was so amazing. He was very patient and so kind to me, my brother and my lil daughter. My brother was so happy and so was I. Thank you so much for such a wonderful experience Q!”
“Really nice staff, seem to understand products. The only reason it's not a 5 star is the fact that they acted like they're giving you a deal when it's the base price for the product.”
“I was having mobile hotspot issues since I upgraded my plan. Another store I went to wasn't helpful at all and just told me to call customer service. Customer service was incapable of resolving the issue. Nikki reset my phone and now my mobile hotspot works great now, thanks!”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“Raquel at the Melvindale store went above and beyond helping us get a phone for my son! Helpful, courteous, insightful, and very professional! Metro PCS, should definitely look into hiring more like her”
“Friendly, reasonable, quick! Staff was very friendly and had my phone repaired in minutes. Prices are very reasonable compared to others. Would definitely return in the future.
(Translated by Google)
Friendly, reasonable and fast! The staff was very friendly and my phone was fixed within minutes. Prices are very reasonable compared to others. Will definitely return in the future.”
“They were really good knowledge for a really cool customer orientated friendly really nice good service there I grew up in Los Angeles had a nice communication with the young people that were working there at the time very knowledgeable with but the phone service she gave me the 1-800 number to?? LG because at my phone's not working”
“They were kind & knowledgeable but after Leaving Apple I was Looking for a Certain Phone ,they Didn't have the model I wanted & they want U to Purchase 3,6,9 & 12 Months in Advance at a Good Discount Mind U”
“I met a lady name Rhonda she help me with my services. She has such a great personality and answered all my questions with confidence , she definitely knows what she doing. Thank you Rhonda for the great customer service skills.”
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“I have dealt with Whitley over the past couple of years and she has always been great to work with and helpful, very knowledgeable too. I hope she stays for a very long time.”