Total Wireless is a phone store that many customers find amazing. The staff is helpful and friendly, and they care about getting the best prices and deals. Customers praise the great service and understanding staff who take time to ensure phones work. When a mobile hotspot problem arose after a plan upgrade, the team reset the phone and it works great, unlike other stores that were not helpful or sent customers to customer service. Those curious about switching internet providers are guided through the transfer process with fast and friendly service. A good deal is internet only for $49.00 with two months free, then $35. Many customers are thankful for the knowledgeable staff who help choose new phones.
I had no idea how amazing this phone store was until I went in there. The staff was so helpful and friendly. They really care about getting you the best prices and deals they can.
January 2026
It's had been a long time since I have had such great service at a phone store. The staff was understanding and helpful, big thanks to them for taking the time to ensure my phone worked.
October 2025
I was having mobile hotspot issues since I upgraded my plan. Another store I went to wasn't helpful at all and just told me to call customer service. Customer service was incapable of resolving the issue. Nikki reset my phone and now my mobile hotspot works great now, thanks!