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“Hi Everyone! Had to post a thankful review on Google for these Guys, 1st time customer. Bought a gently used Galaxy S10 from Khalid he helped me buy placing a screen protector on my new phone as a new customer. The price is competitive, but the warranty helps most. Because that in itself helps me know that I can add my phone provider to this phone! Just bought a marketplace phone for $70 and it wasn’t supported by my service. Ughh! Come be a new customer.”
“Ronnie was very knowledgeable and was able to assist me with my iPhone upgrade 11/25/25. They had the iPhone I wanted in stock so I was able to go back today and upgrade my mother’s phone with Ronnie.”
“Cannot say enough good things about my experience with Demetrius. He was incredibly patient and helpful with getting my number linked back up to my device after some technical difficulties - all while managing 3-4 other customers with no additional help. I will definitely return the next time I need to make a purchase or get support.”
“Devon’E was very patient and helpful in the process of me purchasing a new phone he was very polite and did a great job explaining things i didn’t initially understand”
“I went in to purchase a new phone and watch. Craig provided outstanding customer service! With patience took the time to explain everything to me, helped me get everything settled and answered all of my questions sometimes twice. Thank you so much for your excellent service.”
“Tyler was awesome. I did not start service but he did well in explaining the ins and outs of the phone and the different plans that were in my budget. He was patient and knowledgeable about your products. If I do come to ATT I would like to work with him again. Josh was great too.”
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
“We saw Jamar while at At&t. He was very polite, very informational, and held good conversation while we had to wait! Great over all experience. You can tell this associate goes above and beyond for his customers.”
“Hassan and Aaron, the two managers worked together to lower my bill! They were kind, informative and made me laugh while I came in angry about my bill. Thank you so much!”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“There aren't ENOUGH words to PROPERLY describe just HOW WONDERFUL this place is. I walked in there STRESSED TO THE MAX and walked out SO RELIEVED that I would have turned cartwheels if I was physically able to!!!”
“This is my favorite location there's no store better than this one Mike is very friendly and the lady who works with him also I've had trouble with my microphone on my phone quite a few times his eyes has fixed it for me he's a very nice guy professional I would recommend my location to anybody they are really good people at the store”
“I needed a few things. Gal was helping another lady. Could handle a few of us. Her name was Dee. Kept saying I’ll be right with you and I was in no rush.. I like politeness and she was in many ways. Hope you keep her. Small talk while doing her job, doesn’t push buying extras, answers questions. Patience.”
“Fast, efficient, and great service! He gave me a great deal fixing my iPhone XR and had it done within 10 minutes! Definitely stop here if you need your phone fixed in a hurry ?”
“I'd rather walk 25 minutes to this local hardware store than have the same item delivered at less cost from the big box stores. Support of your friendly local business is priceless, and well worth some friendly conversation.”
“I had no idea how amazing this phone store was until I went in there. The staff was so helpful and friendly. They really care about getting you the best prices and deals they can.”
“Hands down a wonderful experience. My autistic brother phone stop working today and I needed to get him a phone asap. Originally went to the location on wayne road but the guy at the store seemed very off putting and when I mentioned what I was looking for he seemed as if he didn't want to be bothered so we left. Went to this inkster location and Q was so amazing. He was very patient and so kind to me, my brother and my lil daughter. My brother was so happy and so was I. Thank you so much for such a wonderful experience Q!”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“Friendly, reasonable, quick! Staff was very friendly and had my phone repaired in minutes. Prices are very reasonable compared to others. Would definitely return in the future.
(Translated by Google)
Friendly, reasonable and fast! The staff was very friendly and my phone was fixed within minutes. Prices are very reasonable compared to others. Will definitely return in the future.”
“My family and I have been going here for years, I have nothing but great things to say! Amazing staff, especially Moe! He went above and beyond to help me with a recent issue and I am beyond grateful. Not only are the staff extremely helpful but also caring and personal. HIGHLY recommend this store to everyone!”
“They were really good knowledge for a really cool customer orientated friendly really nice good service there I grew up in Los Angeles had a nice communication with the young people that were working there at the time very knowledgeable with but the phone service she gave me the 1-800 number to?? LG because at my phone's not working”
11:00 AM - 6:00 PM
2480 S Telegraph Rd, Dearborn
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“I met a lady name Rhonda she help me with my services. She has such a great personality and answered all my questions with confidence , she definitely knows what she doing. Thank you Rhonda for the great customer service skills.”
“Best location ever. While others tried to make it impossible to get a new phone. Or pretend that they didn't speak or understand English. (3 other locations in the area.) The lady here made the whole experience extremely easy. She went the extra mile to make sure that I left with what I wanted and then some. Definitely be my go-to location from now on.”
“I don’t usually write reviews but for this place I must! Good service, quality, and price. I have bought several phones from here that were in good quality for a good price.”
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“This was such a great experience here at this Total Wireless location. The customer service was amazing. Shout out to the phone rep who assisted me Tommy the Terrific. Did I mention the deal I received…WOW!! I am totally impressed! GO TOTAL WIRELESS & TOMMY 2!!”