“went to a different metro store where I originally got the phone people there didn't transfer my stuff properly I was driving when I see this metro stores decide to go in an see if I can get help. Rep name was Moe greeted me when I walked in an told me he will make sure I have everything on my new phone.”
“I had to replace my old phone today cause the whole system shut down sam the man in the store helped so much to get me in a new phone and had the best customer service attitude I honestly could have had great place to go for service”
“I called for some information on a tablet, they were very informative on how to fix my problem. And if I can't fix it, they are willing to look at it. Very friendly people!”
“I recently visited total wireless and had a fantastic experience. The staff was incredibly helpful and knowledgeable, guiding me through the various options available. They took the time to understand my needs and recommended a phone that perfectly suited my lifestyle”
“This was such a great experience here at this Total Wireless location. The customer service was amazing. Shout out to the phone rep who assisted me Tommy the Terrific. Did I mention the deal I received…WOW!! I am totally impressed! GO TOTAL WIRELESS & TOMMY 2!!”
“RED was who worked with me and was so kind. He got me a great deal a cared about the experience I had at the store before him. Also he was solo with a full lobby and everyone left happy. Good guy!”
“Hass has been extremely courteous kind and very patient. He's highly recommend for anybody coming in that needs help. Customer service and leadership starts with management and this young man is the best experience I've ever had.”
“Thank you so much John for everything you and Ronnie have done you really saved my day I am so grateful. I know exactly where I will always go whenever I need ANYTHING.”