Citizens is a customer-focused bank with around 1,100 branches across 15 states and over 3,100 ATMs. They aim to help customers bank better by providing support for a variety of financial needs, from buying a house and paying for college to saving for retirement and managing debt. Customers appreciate the friendly and welcoming atmosphere at the branches, highlighting the local hospitality vibe. Staff members like Ray, Michael Gomez, and Nikki are known for being kind, knowledgeable, trustworthy, and attentive. They respond quickly, offer solutions, and make clients feel comfortable, even during stressful situations. Customers value the bank’s online services, award-winning mobile app, and accessible contact center. Overall, Citizens is seen as a reliable and caring bank that provides personalized service and a positive experience for its members.
Talked with Ray Franges over a personal loan situation. It was a stressful situation for me and he was kind and very quick to find a solution for me. Will recommend to come to this branch!
March 2022
Team at this branch is awesome !! I have been banking there for almost 4 years and always had a wonderful experience.
March 2022
Team at this branch is awesome !! I have been banking there for almost 4 years and always had a wonderful experience.
