Banks in Livonia, MI

“Went in on 7/17, and was helped by Tony and Elizabeth. They were very helpful in answering questions and helping with downloading the community app and logging in. We went to this branch because we wanted to open a business account with community, however, the branch we were at earlier was not as helpful as the Livonia branch. I will recommend this branch over any other one.”

“The team of Mark, Delaney and Lindsay were extremely helpful with my LMCU mortgage. All three answered emails and phone calls quick and processed all of my information as quickly as they could. I have been speaking with Mark for a long time now, as we went through the roller coaster of the real estate market in the last two years and he answered all of my questions, every time - walking me through things I didn't understand. I highly recommend them and will gladly come back to ask for their help again in the future!”

“What a wonderful Credit Union! Professional, courteous, and always willing to help! Everyone employed at the Wayne road location are wonderful and always very helpful. Thank you for the great experience since becoming a client. Five stars!”

“Bernadette made the closing process so much easier on my end, she was fantastic. I really appreciated Joanne being available to answer my questions, even after business hours.”

“I had the best experience opening a business account with Rob Z. He was the friendliest banker I've ever had the pleasure to work with and I am looking for more reasons to go back to the bank and work with him. Beautiful and clean bank with quick service. Absolute pleasure and highly recommend.”

“I've been a member of Vibe for over 30 yrs. The quality of service from when it was Telcom Credit Union to Vibe has never changed. I would gladly refer non members to join.”

“I stopped into the Livonia branch due to account issues. Shawni helped me so much she was very patience and reassure me that she was there to help me also the branch manager Chris helped me as well. This branch is full of life and smiling faces thank you shawni!”

“Total shoutout to Carrie Curnow and Gina Ianitelli who really turned around my experience. After HORRIBLE online experience with FS on a couple of occasions I decided to show up in person - and I was loaded for bear. I had my mother with me who uses a walker. Struggling up the four steps outside the office a woman (who turned out to be Carrie) came rushing out to help me get Mom situated. Carrie didn't know if we were going to FS or another business on the strip, she was just there to help. She asked if we were going to FS and she'd help.There was a lot to discuss b/c my Dad was dying on cancer, my Mom knew nothing about the finances but Carrie sorted everything out. Was patient with her, was very sympathetic and warm. A week later after my Dad passed we passed several other FS branches to go back to this branch to see Carrie again. We again had loads to discuss, Carrie was again very patient.After sorting through all of Dad's financials with had yet another trip to make and this time saw Gina. She was excellent, patient, warm as well.I have a complete difference of opinion about FS now, thanks to the interactions at this branch. I hope they sort out the online support people to be equally as good.”

“If I could recommend one bank, and one loan officer, it would be MSGCU and Kelsey Carzon. In less than 24 hours the entire loan process was completed. Kelsey went beyond the call to meticulously handle all the details. She has a very strong sense of urgency and a concise understanding of the loaning process. Frankly, you would think I was her only customer (she was, of course, managing several). She is a true professional.Thank you, Kelsey!”

“Meghan is awesome!! The whole staff here is great but Meghan is always going above and beyond to help me, I appreciate her! The team here always makes sure you’re taken care of, I don’t think I’ll ever make a switch elsewhere. Great customer service”

“I took my aunt to deposit money at this Chase yesterday, and Zena greeted my aunt excitedly by name. My aunt is developmentally disabled. People often don't treat my aunt with patience and kindness. But Zena does. She treats my aunt like the important human being she is. I've heard from my aunt that all the tellers here are wonderful but Zena is apparently her "princess". Thank you Zena and Chase for a wonderful experience.”

“This bank is a great bank with great service as many of them have. The bankers are good bankers and the managers are great managers. I would highly reccomend this bank to others and would suggest opening a checking account and a credit card with them for new clients.”

“Been banking here with my husband a few years now & it's sonmuch better than a commercial/chain type ?. They get to know you & you don't pay fees for not having a certain amount of money in your accounts!!!”

“I've been a member for over 25 years. There are many locations to go to when I want to conduct business with a person, and online banking allows me to do everything I need to do as well; from simple money transfers, to paying bills, and applying for loans. I've used my ATM card at many other credit unions without any fees. Everyone I've interacted with has been helpful, friendly and professional.”

“All the time I have done Business with this credit Union they have always gone out of their way for me,Not one person has ever been rude to me I find this very surprising to people saying that”

“Always positive staff interactions and I have been going here for years. Most times not a line but fast service. Only wish was that the ATM was inside instead of outside.”

“I’ve been banking at this location for several years and I have never had a bad experience…the atm has always worked maybe one or two times it was updating the service but I went inside.”

“Nice location which is close to quite a few shopping centers and restaurants. We had to turn into the Huntington Bank parking lot and turn left into the location or turn into the parking lot right AFTER to get to it..They have great interest rates that you need to look into.Their drive through is very convenient.”

“I recently started the process of managing my mother's finances. She has accounts with several different financial institutions - I want them all in one place. Michael Gomez has been phenomenal!!! Knowledgeable, trustworthy, PATIENT, attentive and quick to respond, and PATIENT... All rolled up with a great sense of humor and calming nature!!”

“I found the kindest, most helpful person to help me with my banking. I would rate chase online service is amazing, but the bank Management in Michigan are completely different ..thank you mystery banker, you deserve an award!!”

“I got a credit card and unique and ghazi helped me out and they are both amazing! It was a smooth process. They are both very helpful going through the whole process!”

“Went into this location yesterday to open my business account and I left there feeling like family Karen Neely who open the account was just simply amazing from start to finish the branch manger ken was just outstanding was very knowledgeable, engaging and fullOf life. Everyone at the location honestly even the ladies at the front were simply outstanding! Really appreciated my experience and look forward to going in again. They deserve the praise! Thank you!”

“Julie Pepper is willing to go above and beyond for her customers. We arrived two minutes before the branch was closing and Julie unlocked the door and was willing to take the time to help us. She helped us problem solve and was incredibly compassionate and kind the entire time. We highly recommend working with her!”

“They really help me out of a delima today. The woman even left her job and gave me a ride because the bank was closing and she said I shouldn't stand out in the cold waiting for my Lyft to come”

“I’ve been banking at this location for several years and I have never had a bad experience…the atm has always worked maybe one or two times it was updating the service but I went inside.”

“Julie Pepper is willing to go above and beyond for her customers. We arrived two minutes before the branch was closing and Julie unlocked the door and was willing to take the time to help us. She helped us problem solve and was incredibly compassionate and kind the entire time. We highly recommend working with her!”