-
September 2023 by Marc M
Kaley FOR PRESIDENT! This lady must have a cape under her collar. I went in and got just what I needed. The store is clean. All of the employees were friendly, however, Kaley was the best. I will be back.
-
August 2023 by Nick Anonymous
Great customer service from the two guys! They know a ton about cars and they dealt with a hassle of a situation, hassle-free.
-
June 2023 by Iman Alharbi
4 the four boys, not men, working there on Saturday June 10th were the ultimate definition of lazy and unhelpful, that the manager. I went in about all brake lights being out, hoping to get some advice on the proper fuse. Was told that likely wasn't it and they had no idea where to find it or which Amp to get. The manager, who was leaving for the day, literally told the employee "not to get involved". Instead, I was offered the name of a mechanic in the area and when I didn't take his information was completely ignored. They three remaining employees returned to talking about a car on line. I'll be going beyond this review to make a complaint.
-
June 2023 by Doug Henson
Try to know the exact part you need when going. I had to make 2 additional trips in the middle of a brake job to return the wrong parts they gave... and I only bought 2 parts from them, brake pads and rotors...
-
June 2023 by Danielle Quinn
Really horrible experience with the manager (I think Kelly?) not helpful at all and it’s really unfortunate because usually oreillys is a great place to stop and grab what I need.
-
May 2023 by Judy Beer
Three strikes...1) we called for a part, was told it would be pulled and waiting at desk. Not only was it not pulled but it wasn't even in stock - wasted trip 2) Then asked employee to call another store to check for stock, he wouldn't even call. 3) Finally, we tried to order correct part, waited 3 days, went to pick up but they had ordered wrong part! Not a good experience. To be fair, hadn't had this much trouble in the past. Has something changed? Could use customer service training.
-
May 2023 by Velda Garcia
Thanks to Max for helping me figure out which antifreeze / coolant I need
-
May 2023 by SHD
This has to be one of the worst O'Reilly stores I've ever been in. The employees at this location are horrible nobody asked I needed help. Extremely rude. Customer service at all time low. But that seems to be normal everywhere you go will not be returning to this location I will do all my shopping online through Amazon or at the Dodge dealership.
-
May 2023 by Mike MacDonald
Very Friendly service representative that was knowledgeable and pointed me in the right direction for the part I needed.
-
April 2023 by Ureem Thumeim
Thede days its hard to find a recycling place. O'reilly atleast solve the used engine oil place i am so grateful.
-
March 2023 by Kristen Clark
My driver's side windshield wiper broke in during the snowstorm today. I drove over a mile without it and walked in soaking wet and cold. I was greeted with a smile and "no problem we can help" attitude from the staff. The nice young man got the correct blade and even put it on for me! I am SO very grateful and impressed! Thank you so much!!
-
March 2023 by Angel A
It was a Monday and had lots of errands to run. Of course it began to sleet and my wiper blade decided to pop right off while driving. Pulled into O Reillys and the employee was very knowledgeable. Had me pull up to the front of the store and he installed all 3 of my wiper blades front and back! Thanks to Max for his quick & friendly service during my stressful situation.
-
February 2023 by Phill Simmer
All I needed was a quart of oil and the person at the front desk gave me an attitude over it. And I think some other person followed me to the front door. It was very uncomfortable.Nothing against O'Reilly as a business. But they made some very poor hiring choices at this location.
-
January 2023 by Nith
I don’t write reviews. But this is the most hostile store I have been to. No motivation to help or help me understand about the lights I need. The guy had an IDGF attitude. Would never return to this store even if this was the last one open.
-
January 2023 by Nithish kumar.S
I don’t write reviews. But this is the most hostile store I have been to. No motivation to help or help me understand about the lights I need. The guy had an IDGF attitude. Would never return to this store even if this was the last one open.
