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November 2023 by Dylan Pennington
I had a appointment for over a week for my car to be seen. On the day of my appointment they inform me that their tech took the next few days off and won’t be in so I can’t have my car seen. I had arranged a ride and everything. Highly recommended going somewhere else as they waste time.
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October 2023 by Barbara Simon
A two day job took a week, they kept lying about what was going on. They charged me nearly $2,000 and things are still not working. Besides this the inside of car was trashed. It seemed very disrespectful. They ALSO cracked the the side panel on the passenger's side of vehicle. Not happy at all. Ready to sue. Don't go here whatever you do.
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October 2023 by Alexandra W
Bad work. Beware of this place. Took car in after accident to fix told them do whatever they need to do. 2,000 later they did two things to my car and I almost died on hall road because they forgot to put a screw to the ball joint. Went there and they “fixed the issue” I think they got upset and messed with my car. Didn’t snap break line into place, breaks could have went. Dangerous and they don’t care about your safety. Went in a third time to request a refund after taking it to a more equipped mechanic, and Justin the manager was blaming everything on us and said we were lying about multiple things. I had to call the general manager Nick about the situation, and I called the bureau of automotive repair. Please beware of this place. Also has the control arm falling off as I was getting off freeway. Very bad service and customer service. Never will go here again.
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October 2023 by Donna Richter
I have been going to Kozaks for a long time. I started going there when my catalytic converted was stolen off my van. Today I had them check my brakes I was gettinga sqeaky noise from the brakes. These guys do a good job. They explain what needs to be done on my car. I have never been disappointed in their workmanship.
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September 2023 by Alissa S
I chose to go here because it was a shop my warranty company approved, I’m so glad I did. They fought for me and went out of their way to help me which was above and beyond what they needed to do (although the warranty company was useless). Great group of guys and I’m grateful for everything they did for me!Service: Brakes
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September 2023 by YOUniq_
These guys are amazing do not take your car anywhere else this is the best auto shop in town these guys have amazing customer service from the time I walked in from the time that it was time for me to pick my car up they work a miracle on my car, an brought it back to life and I appreciate them so much they work very very hard to make sure they meet your needs. Their prices are reasonable they worked with me during a very hard time and have gained a lifetime customer. They don't try to get over you they make sure that provide the best service thank you guys!!
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August 2023 by 09 Challenger
Justin and Mo went above and beyond to ensure my satisfaction with my vehicle’s service. The technicians are detail oriented and the shop features a proactive customer communication service. They send you an inspection report that identifies any worn components that need or will soon need service with images and details as well.Service: Brake service & repair
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August 2023 by Elena Smith
My husband and I were incredibly impressed by Kozak’s Mr. Muffler. We dropped our car off on a Wednesday evening after hours, heard back from the shop early the next day and picked up the car before they closed that day. They have some cool technology that sends a text with the estimate and photos that was really helpful! My car is running great and it was a very fair price. On top of all of that, my unlock button on my key fob wasn’t working when I dropped it off and now it does! I really appreciate the fix on that! We will definitely be using this shop for all of our future needs. I wish we would have found them sooner!Service: Exhaust
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August 2023 by mariana
super nice guys! they replaced my alternator, battery and serpentine belt. pricing was just under what i had expected. process itself would've been only one day if they hadn't waited on me, they were very patient :) overall my car runs a lot quieter than before and im happy with the turnout. would recommend!Services: Auto battery replacement
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August 2023 by Bill Leto
Awesome service from Bill and Justin! Appreciated reviewing the inspection report with them and getting their recommendations. Delighted with the reasonable pricing, too. Thanks to you both!
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August 2023 by Tamikia Wade
This shop is very honest, great work great staff!!!!! they’re not trying to take a vantage and they’re not trying to rip off. They’re just trying to get your vehicle done Tip top so you can get back on the road. Very good people that is working at the shop and they do great work. This is my new shop!!!!!
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July 2023 by Ms. S “Ms. S”
I give Mr. Muffler and Billy (the technician) my highest compliment for helping me. They are very knowledgeable, patient, and professional! I’ve used their services various times. I appreciate all of their assistance!Services: Tires
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July 2023 by Danyelle Johnson
It is impossible to find trust worthy mechanics you entrust to keep your family safe. I got a good feeling after 1st talking to Justin and Billy but they go beyond with pictures, video and cost inch by inch to prove what they were saying was true. The price was one of best in state and I will go nowhere but here from now on. I even paid to replace parts at previous shops they proved were not or original. Thank you for being great human beings and I tell everyone to go here for repairs. I feel safe for 1st time leaving a shop.
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July 2023 by Dano Milunovich
Very good service department. Great communication, fair pricing. Very friendly. I'll be back certainly. Justin, Billy and the team are great to work with. Will definitely utilize their services going forward.Services: Steering & suspension repair
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June 2023 by Edward Stechschulte
I had a major repair done, and it was done professionally and well. You pay for the service you get here, so if you have a “buddy” mechanic that isn’t a flake then maybe you can get a lower price, but my experience is they don’t try to upsell or make up problems, they just fix the actual problem well, and then charge you for that service. It’s actually a surprisingly good and well versed full mechanic shop. I have some repairs likely coming up, and I’ll be taking my car back here.Service: Auto battery maintenance
