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“Mus was incredibly helpful during my visit to the UPS Store—he made the whole process quick and stress-free. It’s rare to come across someone so kind and patient, and I truly appreciated his help. I’ll definitely be coming back because of the great service he provided.”
“Dallas of Joe Ballard Towing was very professional, knowledgeable and helpful. He made our difficult Adventure easy. Thank you Dallas, I would definitely recommend Joe Baylor Towing in Dallas to our family and friends! Keep up the good work”
“I haven’t had a bad experience! I’ve gone in there over 50 times the past few months and each time is always a pleasant experience!
From just dropping already packaged packages off to mailing 100+ letters A++++
Highly recommend!!!”
“Very nice professional service. The company ran out of my desired size truck and with no problem the representative accommodated me with larger transportation at a lower price.”
8:30AM - 7PM
20836 Hall Rd, Clinton
Shipping Centers
“Lack printing services but overall fast friendly shipping and mailbox services. They’ll go above and beyond for small business orders by accepting freight “if it fits through the door” they’ll accept it.”
“Hi I've been using thus ups location since it opened! Great staff, very friendly but also knowledgeable n professional. Never had 1 issue since using this service. In n out everytime and always addressing me by first name. Good solid young people. God bless. Preacher”
“They went above and beyond to help with my business marketing materials, which turned out beautifully. Highly recommend to anyone looking for friendly, quality service.”
“Everyone was very respectful in the store except for one worker name Dom he lost my package and wouldn’t answer me at all. He was very rude and that is someone that doesn’t need to be working in customer service at all”
“At closing, two associates were so helpful, when at the end of their shift they stayed back a few extra minutes, while I was on my phone straightening out my return so I could complete it right then instead of coming back another day. It's little things like that, that, keep business coming back! Thank you both so much!”
8:30AM - 7PM
13335 15 Mile Rd, Sterling Heights
Shipping Centers
“This is a great UPS location. The staff are professional and knowledgeable. Special thanks to Gordie, Annamarie and Adin. I recently moved to Arizona and had to ship my home computer. It arrived safely and packed very well. I’m appreciative of the extra effort they took to get it there unharmed.”
“Got 500 printed the same day. They called me and told me I need fix sizing and then printed when I re uploaded the cut zone. Amazing other places would have just printed not told me what to fix. 5 stars will be back!”
“Bottom line: Using the FedEx Onsite location inside the local Walgreens was quick and simple. With offering a place to drop off pre-packaged and pre-labeled FedEx items as well as a location to redirect/hold items at for a limited time, it's a pretty handy service. I am a fan! The Deets: I needed to get a FedEx package sent back to work from home that already had a pre-made label and packaged. In doing research to find out the nearest available FedEx drop/location, this FedEx OnSite location inside the local Walgreens came up. According to the FedEx website description about OnSite locations..."The Walgreens rollout is part of the nationwide expansion of FedEx OnSite, a network of retail locations offering FedEx pick up and drop off services, including the ability to hold packages for up to five business days." Sounded like just what I needed! These locations require that you package your items yourself and print off/attach the label before going to FedEx Onsite. They also can offer a place to redirect and hold packages there if needed instead of your home, for example. Off to my neighborhood Walgreens I went, and found that the process was pretty easy. I walked in and found a metal locker/cabinet just beyond the counter/register on the side marked as FedEx. There is not an elaborate or large scale type of FedEx presence otherwise. A staff member just happened to be standing in front of it at the time and saw the package to send in hand, walking up. She said, "You have something to send out? I will take it for you!" then took the package, scanned the label in with her tracking device, and the transaction was completed. Simple as that. Tracking was done by the FedEx app from that moment on. I had however just missed the only one pickup they apparently have in late afternoon/early evening, so the package did not get sent out until the next day. It reached the destination with no apparent issues encountered. I found using FedEx OnSite at Walgreens easy and quick, I will use this service in the future if needed!”
“Best place to work!!! The HR team is very hands on and the team dynamic is awesome. I was there for a short time and had to leave due to relocating but if I move back to MI I will love to work there again.”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“I am writing this review in the summer of 2024 and noting that the current staff is much better than the former staff. I have been going to the UPS store regularly for several years. My experience with the former staff was not good at all. The current team that runs this store is very polite and hard-working. With Amazon and all of the online shopping that goes on in today's world, the volume for these workers is very high and demanding. This team handles these challenges far better than any other team I have seen in the past.”
“Very helpful they have always taken time to answer all my questions I'm very lucky to have them so close to my Business I count on them for most of my shipping needs and not had any issues with delivery's .”
“I had an amazon package that I needed to return and since I didn't have tape to reuse my package, I gave it to them at where they could handle the item and ship it in transit. This was around 1:30 where no other customer was there. After thinking to check after 45 minutes the package is already in transit! That's incredibly fast service and I'm very satisfied with my experience. The employee that helped me was also nice throughout my quick experience.”
“I have been using the FedEx for about two years now. I’m surprised that the reviews are so low! Every time I go in there (which is pretty often for my line of work) the staff greets me and they are super friendly and helpful. I’ve never had a bad customer service experience with this location. For convenience, I did try to go to the UPS office at 21 and Gratiot but will never make that mistake again! The prints came out terrible the staff was very uneducated and customer service was awful. I’ll stick with this FedEx at Walmart! Again, not sure why the reviews are so low, I would encourage you to go back and give them a second chance because the staff there has been top notch for me.”
“The team over here is always so knowledgeable and helpful! Oh and I have seen them be so very patient with people and tasks. In a world where we need more understanding, it’s refreshing when you see this type of behavior in action. Thank you”
“This is the best location they all go above and beyond to help with your needs and consult you with everything you’re concerned about they don’t try to upsell you on the most expensive package and the fastest shipping. They literally try to work and help you and all of them are so kind and so sweet at this location. I had an issue with the package from my end because I didn’t have packaging, but I did have knee surgery so could not stand for too long to drop the package off. they called to let me know, but they completely took care of everything for me and did not charge me. I just thought that was such a kind gesture. Very very good hearted people. This will be the only place I ever ship with again.”
“This is conveniently located inside Walmart. Marlene is the hardest working person I’ve seen. She really keeps clients moving. Super kind and nice and explained a few services. Very professional and courteous!”
“On July 20, 2024, I experienced a low emotional state due to personal challenges. However, upon visiting the office, I had the pleasure of receiving assistance from an exceptional individual named Hillary. Her amiable disposition and knowledgeable guidance on the process of printing my own label significantly improved my well-being. Thanks to her attentive service, all necessary tasks were efficiently resolved, and I departed the premises with an uplifted spirit. Hillary's exemplary conduct embodies the essence of outstanding customer service.”
“Stopped in for a quick drop off and oh my is Vickie a gem! Never used the self service station, walked me through everything, answered questions before even asking, and importantly just so nice about it! Great customer service! She’s great! First time here and I’d definitely be returning”
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“Came in today around 11am , first time stop at this location.
I asked one of the employees for some help with making a few copies on their copier.
He was happy to help and basically did the coping for me .
Friendly and Professional service for sure .
I would definitely recommend this UPS store .”