The UPS Store #1636in Sterling Heights offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. The locally-owned and operated store is dedicated to providing excellent customer service. Customers have praised the friendly and helpful staff, particularly Lesa and Lisa, who go the extra mile to assist them. The manager, Howard, is also described as approachable and professional. Overall, the store receives high ratings for its service, products, and prices, with one customer even stating that they drive out of their way to use this location.
I received amazing customer service from a young lady who works here. I've never returned a package before but she made everything so easy and simple for me. She literally went above and beyond to help me. THE YOUNG WOMAN NEEDS A RAISE AND A PROMOTION! To be honest she really needs to be made CEO
May 2026
I always ship everything through UPS and specifically pick it on both of my resale sites… I have two local stores that I can walk into and I’m back out the door in 15 seconds. On top of that, they’re very nice people!
April 2026
I have never had a bad experence with the UPS store, the staff has always been friendly, and they get you out fast as well.
